Banking Institute

Import Export

Examine key FTA
Doing international business environment
Understand and identify Incoterms
International trade contracts
Cargo insurance
Foreign currency payment methods
The Australian Customs Service
The Australian Quarantine and Inspection Service
International transport
Purchasing and costing
International marketing

Our course examines the key Free Trade Agreement Australia has. The reduction of international trade barriers and the advances in technology allows business owners to tap global markets.

Our intense four-day course is designed to maximise business opportunities and improve the efficiency and effectiveness of all aspects of your organisation’s international business operations by providing the participant with the tools required to effectively and confidently conduct business internationally

Examine key FTA and Incoterms
Foreign currency exchange rates
Foreign exchange market
Factors determining foreign exchange rates
Role of banks and financial institutions
Managing foreign currency fluctuation risks
Foreign currency payment methods
Managing foreign currency payment risks

Our course examines the key Free Trade Agreement Australia has. The reduction of international trade barriers and the advances in technology allows business owners to tap global markets.

Our intense 1-day course is designed to deliver an understanding of the complexities of international trade finance is critical to the success of these businesses and familiarise the participant with the international trade finance environment.

Recognise opportunities for negotiation
Stages of negotiation
Preparing for negotiation
Create a climate for conducive negotiation
Questioning skill techniques for negotiation situations
Recognise different negotiation styles
Negotiation tactics and counter tactics
Different phases of formal negotiation
Options for breaking deadlocks
Negotiation skills are vital. Negotiation is the one skill everybody needs in order to get the most out of what they want to achieve. Many sales people spend a large percentage of their time in negotiations with varying degrees of success. This course will help you develop the skills to increase the likelihood of success and enable you to leave the negotiation on a win/win basis, which is so essential for the establishment of long term relationships with clients.

Understanding the communication process
Identifying communication styles
Communication barriers
Demonstrating empathy
Improving interactions with others
Active listening and effective questioning skills
Giving and receiving feedback
Communicating in difficult situations
Introduction to assertiveness
Our course covers communicating to ensure the effective operation of the workplace. Designed to look specifically at facilitating discussions producing written materials and making presentations. It looks at how to get attention, how to convey the information and how to check for understanding

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