Business Writing

Business Writing Skills

Get your reports noticed! Business Writing Skills can help you turn the mundane business report into one that captures attention and demands action. Learn to communicate the written word in a way that fits the business environment and your purpose and start making an impact!

Objectives

Select and prepare appropriate resources
Design and produce business documentation
Apply an appropriate writing style to suit the topic and the reader
Use clear, easily understood language
Revise, edit and proofread your document
Meet organisational requirements for information entry and storage
Produce documents within designated timelines

In the financial services industry it is important to be able to write business documents effectively and efficiently. This two-day workshop teaches essential skills on how to capture recommendations and any direct recommendations of the adviser on paper so they are strong and persuasive, but at the same time clear, concise, complete and correct. Course outcomes:
Have a better grasp of the basics of writing, that is, better appreciate grammar, spelling, punctuation and sentence structure required to write correctly
Practice the ability to write concisely and clearly, so that the reader will grasp quickly the message of the written material
Learn the process of gathering material, putting it in a format that addresses the points under discussion, and bringing closure to the situation, through recommendations or next steps
Develop a writing style in keeping with that used by experienced writers

During the course, delegates will learn how to build up the skills and tools they need to write clearly and effectively. They will do this with the aid of interactive teaching and much of their time will be spent on practical writing exercises, which will be individually assessed throughout . To be able to give the individual feedback necessary, we keep the course size down to a maximum of eight delegates.

A one day course teaching managers how to write clear and unambiguous emails that get results.

As more and more commerce is conducted through the internet, emails play a more vital role than ever before. Yet companies frequently overlook the importance of email, because it is seen as an informal style of communication. Informally it may be, but it is a legally enforceable document. So a poorly written or an ambiguous email could potentially be very expensive.

This is the basic outline of the day, although the course can also be offered on a bespoke basis.

Module 1 �How do you make your email stand out from all the others?
Module 2 �What you must get into the first line of any email.
Module 3 - Formatting your email for maximum effect.
Module 4 �Legal and contractual issues to be aware of when writing an email.
Module 5 �Email grammar and punctuation.
Module 6 �Principles of factual writing applied to emails.
Module 7 � How formal or informal should you be in an email? How can you create a rapport with your reader?
Module 8 � Email etiquette - blunders and errors to avoid.
Module 9 �Feedback and questions

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