Business writing

Business Writing Skills Workshop

The training workshop concentrates on how to maximize your effectiveness by defining expectations, establishing ground rules and gives you a new confidence. Following topics are covered in this one day workshop:

1. The Benefit of Writing Well
- the difference between business and other types of written communication
- the cost of poor writing skills.
- kinds of business writing email memos letters reports inquiries complaint letters

2. Different steps when writing
- Preparing information
- Researching information
- Organizing information
- Introducing the content
- Writing a conclusion with impact
- Preparing a correct final draft using spell checker and grammar checker proofreading

3. Punctuations
- abbreviations
- capitalizations
- contractions
- dates
- intentation
- italics
- numbers
- proof reading
- spelling
- symbols

4. Homonyms and Other Confused and Misused Words
- common mistakes and how to easily avoid them Accept vs. except, all ready vs. already, and ascent vs. assent

5. Redundancy
- removing unneeded words and wordy phrases
- combining sentences that repeat information
- revising sentences that begin with expletives.

6. Word choice
- Sexist language
- racist language
- Clichés
- Pompous language
- Jargon
- Affection
- Connotation
- Denotation

Get your reports noticed! Business Writing Skills can help you turn the mundane business report into one that captures attention and demands action. Learn to communicate the written word in a way that fits the business environment and your purpose and start making an impact!

Objectives

Select and prepare appropriate resources
Design and produce business documentation
Apply an appropriate writing style to suit the topic and the reader
Use clear, easily understood language
Revise, edit and proofread your document
Meet organisational requirements for information entry and storage
Produce documents within designated timelines

In the financial services industry it is important to be able to write business documents effectively and efficiently. This two-day workshop teaches essential skills on how to capture recommendations and any direct recommendations of the adviser on paper so they are strong and persuasive, but at the same time clear, concise, complete and correct. Course outcomes:
Have a better grasp of the basics of writing, that is, better appreciate grammar, spelling, punctuation and sentence structure required to write correctly
Practice the ability to write concisely and clearly, so that the reader will grasp quickly the message of the written material
Learn the process of gathering material, putting it in a format that addresses the points under discussion, and bringing closure to the situation, through recommendations or next steps
Develop a writing style in keeping with that used by experienced writers

During the course, delegates will learn how to build up the skills and tools they need to write clearly and effectively. They will do this with the aid of interactive teaching and much of their time will be spent on practical writing exercises, which will be individually assessed throughout . To be able to give the individual feedback necessary, we keep the course size down to a maximum of eight delegates.

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