Certificate III in Business Administration

Certificate III in Business Administration

This qualification reflects the role of individuals who apply a broad range of administrative competencies in
varied work contexts, using some discretion and judgment. They may provide technical advice and support
to a team. Possible job titles relevant to this qualification include:
Accounts Clerk | Accounts Payable Clerk | Data Entry Operator | Junior Personal Assistant | Receptionist

Competency requires two core units to be completed.
�?BSBITU307A Develop keyboarding speed and accuracy
�?BSBOHS201A Participate in OHS processes
Please select seven units from the below elective administration units
�?BSBFIA302A Process payroll
�?BSBFIA303A Process accounts payable and receivable
�?BSBFIA304A Maintain a general ledger
�?BSBADM307B Organise schedules
�?BSBITU302A Create electronic presentations
�?BSBITU303A Design and produce text documents
�?BSBITU304A Produce spreadsheets
�?BSBITU306A Design and produce business documents
�?BSBITU309A Produce desktop published documents
�?BSBWRT301A Write simple documents
Please select four units from either the below general business elective units or the
above administration electives
�?BSBCUS301A Deliver and monitor a service to customers
�?BSBDIV301A Work effectively with diversity
�?BSBFIA301A Maintain financial records
�?BSBADM302B Produce texts from notes
�?BSBADM303B Produce texts from audio transcription
�?BSBADM311A Maintain business resources
�?BSBINM301A Organise workplace information
�?BSBINM302A Utilise a knowledge management system
�?BSBINM303A Handle receipt and despatch of information
�?BSBINN201A Contribute to workplace innovation
�?BSBCMM301A Process customer complaints
�?BSBITU301A Create and use databases
�?BSBITU305A Conduct online transactions
�?BSBOHS407A Monitor a safe workplace
�?BSBPRO301A Recommend products and services
�?BSBSUS201A Participate in environmentally sustainable work practices
�?BSBWOR204A Use business technology
�?BSBWOR301A Organise personal work priorities and development
�?BSBWOR302A Work effectively as an off-site worker

An efficient office requires highly skilled
administrative staff.
The efficiency of an office can be greatly
improved by up-skilling staff so they can use
computer programmes to maximum
effectiveness.
The modern office also needs administrative
staff who can draft documents, prioritise and
schedule time effectively, and who have
accurate keyboard skills.
The Certificate III in Business Administration
qualification will ensure that staff will develop the
competencies and skills to make an effective
contribution to any business office.
Course Suitability
This course has a strong focus on computer
applications and so is suitable for new
employees in a computerised office, or for
experienced staff who need to up-skill with PC
and computer application skills.
The qualification is delivered with two “streams�? to allow specialisations in:

Word processing or

Accounts clerical
The job roles that may suit this course include:

Office Assistants

Receptionists

Administrative Assistants

Bookkeepers

Accounts Payable/ Receivable Clerks

Dedicated Training and Consulting Group is a privately owned training organisation, based in Cairns (Far North Queensland), that is renowned for its innovative learning strategies and diverse range of courses and programs offered. We have an outstanding reputation for quality training and a fresh approach that focuses on the specific needs of our clients.

At Dedicated Training "It’s All About You". We believe in flexible learning and training where our team is “dedicated�?to ensuring that the programs we deliver are relevant, current and meet the organisational outcomes and individual’s learning styles and requirements. Our facilitators are passionate, professional, have years of relevant industry experience and make learning both interactive and fun.

Currently, we work in collaboration with various RTO’s (Registered Training Organisations) to deliver nationally accredited training to clients in areas such as Retail, Hospitality, Tourism, Asset Maintenance, Business, Training & Assessment. In addition to this we also deliver various non-accredited programs such as Corporate , Job Network, Youth, Indigenous and Team Building. All of our programs can be designed, combined and tailored to suit your requirements. This is what we mean by our flexible approach to training.

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