Training Resources for:
Customer Excellence for Finance Staff
Total 1 record(s) available.
Customer Excellence for Finance Staff This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence.
The Course Suits
Anyone working in a customer service role within a finance or collections environment.
Training Benefits
A greater understanding of the customers needs and how they rate customer excellence
Understand why customers complain especially when there is a financial implication and how to put things right
A greater understanding of the basic financial acts that govern what we do
How to measure and track customer excellence
A Classroom course provided by Practical Training for Professionals in Bristol, Birmingham, Coventry, Edinburgh, Glasgow, Leeds, Leicester, London, Manchester, United Kingdom
Pages:- 1
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