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Customer Relationship and Quality Service Management
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Customer Relationship and Quality Service Management

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Customer Relationship and Quality Service Management Workshop

In today’s competitive global environment, relationship selling and quality customer service provides your company with the competitive advantage needed to be successful! How well you, the salesperson, manages both your internal and external customers determines whether you achieve your objectives and goals. Value-added selling is a series of creative improvements in the sales process that enhance the overall customer experience. This intensive one-day workshop provides you with the tools and techniques required to enhance and successfully manage your customer relationships enabling you to build long-term business partnerships.

A Classroom course provided by UCLA Extension in Los Angeles, California, United States

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