Diploma of Human Resources Management

Diploma of Human Resources Management

This qualification reflects the role of individuals who possess a sound theoretical knowledge base in
human resources management and demonstrate a range of managerial skills to ensure that human
resources functions are effectively conducted in an organisation or business area. Typically they would
have responsibility for the work of other staff. Possible job titles relevant to this qualification include:
Human Resources Advisor | Human Resources and Change Manager | Human Resources Consultant
Human Resources Manager | Senior Human Resources Officer

Human Resource Services exist to assist management in the day-to-day operations of the organisation. It is essential that HR practitioners are able to develop and deliver value-adding services.

This “intensive�program will cover concepts and skills necessary to be an effective HR consultant, be more successful by mastering the major steps in the consulting process, and learn how to develop, implement and maintain a strategic approach to planning and managing human resources, and workforce development.

The program provides an in-depth look at recruitment and selection of staff, performance management systems, for managing staff performance, managing remunerations and benefits, managing separation and termination, plus reviewing legislation and practices that impact on the organisation.

Content
Defining the role of a human resource consultant
Determining human resource requirements and developing options for delivery
Developing service agreements between HR providers and client groups
Managing a project and planning for contingencies applying the consulting processes �practical session
Monitoring and evaluating the performance of a human resource project
Workforce planning
Develop a HR strategic plan based on organisational goals and needs
Best practice techniques and tools to assist with successful implementation
Monitor the HR plan using appropriate frameworks
Maintaining current and accurate job requirements
Recruiting applicants
Communicating with staff regarding personnel matters
Characteristics of effective performance management systems
Performance management system implementation Strategies to recognise and reinforce excellence
Interventions to assist with underperformance and / or misconduct issues

Learning Objectives
Determine the role of a consultant and recognise the differences between internal and external consulting
Determine appropriate strategies for delivering human resource services
Develop tools to help analyse and assess service delivery, supply and demand
Develop workforce objectives and strategies
Implement initiatives to support workforce planning objectives
Develop and implement human resources strategic plan
Determine job descriptions
Develop recruitment, selection and induction policies and procedures
Coordinate formal feedback processes and development plans
Analyse and develop appropriate organisational remuneration strategies
Understand legislative requirements relevant to the workplace that impact on remuneration and benefits
Develop and implement industrial relations strategies/policies and plans
Develop processes for separation / termination of employment and exit interviews
Manage negotiations, conflict and disputes, and resolve employee relations problems
Successfully integrate project management and quality of work / life issues
Research and analyse employee health issues
Plan health and wellbeing program/s
Build and maintain a productive culture
Manage diversity

The Diploma of Human Resources Management is available to supervisors and managers in all industries who have business management responsibilities.

Course Requirements
3 core units and 5 elective units - 8 units in total.



Core units:

BSBHR509A Manage rehabilitation/rBSBHRM501A Manage human resources services
BSBHRM503A Manage performance management systems
BSBHRM504A Manage workforce planning



Elective units:

BSBHRM502A Manage human resources management information systems
BSBHRM505A Manage remuneration and employee benefits
BSBHRM506A Manage recruitment, selection and induction processes
BSBHRM507A Manage separation or termination
BSBHRM509A Manage rehabilitation or return-to-work programs
BSBHRM510A Manage mediation processes
BSBINN601A Manage organisational change
BSBWOR501A Manage personal work priorities and professional development
BSBWRK509A Manage industrial relations
BSBLED502A Manage programs that promote personal effectiveness



Delivery Modes
The course is available to be delivered via workshops, onsite coaching flexible elearning/distance education.

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