Effective Negotiation Skills

Effective Negotiation Skills Workshop

This course is meant for any one who want to influence people and win them over to get what they want. Negotiation is not about winning at any cost, it is winning and retaining the relationship.

How do you impact the bottom line?
In today’s tough business environment we all need to make a contribution to profitability. The best way to improve your organizations profits is by improving your negotiation skills. As we all know by improving the negotiation skills, an organization can have huge cost savings, for example through better materials cost negotiation.

Come and join us in this FUN-filled activity-based workshop!

Objectives:
The workshop aims to provide:
�Understanding of the importance of negotiation
�How to set the right tone for negotiation
�Learn about various useful negotiation techniques
�Aware of the pitfalls in negotiation

Who should attend?
This workshop is beneficial to directors, managers and executives from Procurement, Sourcing, Purchasing, Planning, Sales, Supplier Quality Engineering, and Customer Service.

Workshop Methodology
Participants will be stimulated to participate with active interaction in team activities like group discussions & presentations, business games & role playing and business case studies.

What you will learn?
�What is Negotiation?
�Why is negotiation important?
�Planning for negotiation
�Win/ win thinking
�Assessing negotiation alternatives
�Establishing your negotiation objectives
�Crucial communication skills for negotiator
�Clear communication to avoid costly mistakes
�Negotiators�listening skills
�The power of silence
�Verbal and non-verbal clues
�Ways to overcome communication roadblocks
�Building rapport
�Asking effective questions
�Positive persuasion
�Negotiation techniques
�Ask for more
�Never say yes to the first offer
�Never offer to split the difference
�Good cop/ bad cop
�Nibbling & many others
�Mistakes to avoid in negotiation

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