HR Scorecard

Balanced Scorecard for Financial Services Company Workshop

This workshop provides delegates with a practical understanding of how to build and implement a Balanced Scorecard within a financial services institution. The Balanced Scorecard is used by a growing number of financial institutions around the world and is a strategy management framework that generally comprises one financial and three non-financial perspectives, each perspective includes strategic objectives and a corresponding set of strategic measures, targets and initiatives.

Curriculum:

This workshop will explain how the Balanced Scorecard can help financial services organizations meet these challenges and balance long term strategy with short term needs.
� Balanced Scorecard �How, why and when to use
� The Balanced Scorecard Described �Strategy Map and Four Perspectives
� Building Strategy Map for Financial Services Organization
� Selecting the metrics that will support the strategic objectives and the targets that will support the metrics
� Selecting Initiatives
� Cascading the Balanced Scorecard: Structural Challenge, Cultural Challenge
� Choosing a software solution for Balanced scorecard automation
� Aligning budgeting and planning to strategy through the Balanced Scorecard
� Next Steps for Participants �How to bring value to current organization via Balanced Scorecard

Participant Mix:

Managers in Banking, Insurance and Financial sector with titles ranging from Chairman to General Manager to Vice President, Strategy and Change Consultants, Strategy Advisories, Managers in KPOs, Academics, HR Executives

Join this course if you -

i. Wish to get an international certification in area of their expertise, thereby not only building their already acquired skill level but also ensuring that your CV makes you look more involved in that topic.

ii. Want to know the latest research work happening in the area of their interest. This would certainly help them to get an extra edge over peers

iii. Seek to network with people from other companies in related field

iv. Strive to go that ’,extra distance’, to learn and apply new concepts in existing organization

At the end of 2 day training programme delegates will understand and be able to:

Describe the structure and typical business content of a Balanced Scorecard.

Create a Strategy Map and identify the HR deliverables for their organisation.

Develop and align the HR Architecture with the HR deliverables

Design the HR strategic measurement system

Define an implementation plan for an HR Scorecard



Course Content
Balanced Scorecard structure and 4 perspectives

Cause and effect - performance drivers

Strategy Maps and strategic themes

Translating strategy into operational objectives

Business Unit, Functional, Support and Personal Scorecards

Identifying HR deliverables from the strategy map and scorecard

Defining and aligning the HR Architecture - function, system and deliverables

Measurement and target setting

Measuring HR alignment

Making the case for HR investment

Developing and implementing an HR Scorecard - with and without a corporate Balanced Scorecard

Managing the Change



Coaching
How often have you left a training course full of enthusiasm to apply your newfound knowledge and then reality imposes self and your good intentions flounder? To help delegates apply their new knowledge and skills to developing an HR Scorecard for their organisation a coaching programme for individuals or teams can be established. We can also assist you in developing and running internal workshops to develop, agree and implement the components of your HR Scorecard, please contact us to discuss your requirements.

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