Leadership Communication Strategies

Leadership Communication Strategies

This course is designed to improve interpersonal behaviors and communication skills for those in leadership roles with the goal of improving relationships, productivity, and the quality of work. Topics include a review of basic communication skills: listening, self-disclosure, and methods of expression; more advanced skills: nonverbal communication, influencing behaviors, addressing hidden agendas, and male/female communication in the workplace; conflict management skills; assertiveness; and responding to criticism. Experiential exercises, role-playing, and small-group activities provide opportunities to practice different behaviors and integrate these skills into personal strategies.

Motivate action at every level, and influence even the toughest executives, customers, subordinates and stakeholders.
You¡¯re already successful as a leader and communicator. But now you must exercise greater influence, solve bigger problems and drive unprecedented performance improvements.

How You Will Benefit

Discover breakthrough communication techniques for driving business value and becoming a more powerful leader
Master best practices for influencing peers, managers, subordinates, customers and other stakeholders
Become more effective at handling your specific challenges, from delivering bad news to increasing team motivation
Communicate confidently in any environment, from spontaneous ¡°elevator pitches¡± to high-stakes reports and proposals
Make the most of today¡¯s electronic communication tools
Deliver powerful messages that win hearts and minds: messages that are short, simple, strong, credible, tailored to your audience and lead rapidly to action
What You Will Cover

Influencing employees, customers, partners and stakeholders, both internally and externally
Developing the trust, credibility, rapport and relationships you need to deliver superior results
Building consensus, cohesion, buy-in and team commitment
Organizing and packaging your message for maximum impact
Overcoming barriers to communication in any environment
Controlling all elements of your message: written, verbal, visual and symbolic
Choosing the best tools and channels for delivering messages
Maximizing your effectiveness with electronic communications
Successfully communicating in spontaneous situations

You¡¯re already successful as a leader and communicator. But now you must exercise greater influence, solve bigger problems and drive unprecedented performance improvements. You need to be highly effective at handling your specific challenges as an executive communicator.

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HOW YOU WILL BENEFIT

Master best practices for influencing peers, managers, subordinates, customers and other stakeholders
Become more effective at handling your specific challenges from delivering bad news to increasing team motivation
Communicate confidently in any environment from spontaneous ¡°elevator pitches¡± to high-stakes reports and proposals
Make the most of today¡¯s electronic communication tools
Deliver powerful messages that win hearts and minds.
YOU WILL LEARN

Influencing techniques for employees, customers, partners and stakeholders, both internally and externally
How to develop the trust, credibility, rapport and relationships you need to deliver superior results and rise more rapidly in the organization
Techniques to build consensus, cohesion, buy-in and team commitment
How organizing and packaging your message for maximum impact
Key elements of your message: written, verbal, visual and symbolic
The best tools and channels for delivering messages
Proven techniques for delivering difficult messages

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