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Leadership for IT Professionals

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Leadership for IT Professionals

This course will give participants an awareness of what it takes to be an effective leader and the challenges faced by leaders in an IT environment.


Skills Gained: After completing this course the participant will be able to:
�Understand our Industry and the people in it
�Define Leadership as opposed to Managing
�Identify and Improve the Skills required to Lead
�Identify the Roles and Responsibilities of a leader
�Lead people with differing personalities
�Build trust relationships and establish credibility
�Set staff objectives, expectations and goals
�Motivate employees
�Communicate effectively with their team
�Lead employees through change


Key Topics: �Setting the Objectives
�Understanding our Industry
�What is Leadership?
�What makes a Leader?
�The Roles of a Leader
�Communicating the Vision
�Leadership Strategy
�Leading Diverse People
�Performance Management
�How to Delegate
�Problem Solving & Decision Making
�Communication
�Communication Objectives
�Questioning Skills
�Listening and Feedback Skills
�Dealing with Conflict
�Leading Through Change

A Classroom course provided by Dimension Data Learning Solutions in Adelaide, Brisbane, Canberra, Melbourne, Perth, Syndey, Australia

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