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Managing/Supervising for Success

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Managing/Supervising for Success

This program gives managers/leaders enhanced skills in motivation, communication, getting along with
others, leadership, coaching, hiring, managing performance, training, understanding personalities and
diversity.
Program Content
The Successful Team Leader
�The Seven Laws of Leadership
�Vision and Mission, Discipline, Humility, Tact and Diplomacy, Motivation, Developing Friendships,
Wisdom and Courage
Successful Human Relations
�Understanding and Working with People
�Blocks and Barriers to Conflict Resolution
�Four Phases for Handling Conflict
�You as a Role Model
�Hiring the Right People for the Job
�Conducting Performance Appraisals
Successful Motivation
�Living Up to Your Potential
�Rate Your Source of Job Satisfaction
�Where Motivation Begins
�Motivational Traps
Successful Leadership
�Determining Your Leadership Style
�Acquiring the State of Mind Needed to Lead Others
�Team Leadership
Successful Communication
�Gaining Mutual Understanding
�Communication Styles
�Body Language, Eye Communication, Voice and Tone, Body Posture, Clothes and Physical Setting
�Effective Listening
Successfully Managing Your Time
�Analyzing Your Approach to Being a Team Leader
�Controlling Time
�Identifying Priorities
�Managing Stress
�Coping Strategies
Successful Coaching
�Skills for Successful Coaching
�Groups vs. Teams
�How Teams Grow
Successful Training Techniques
�Learning Dynamics
�Adult Learning Principles

A Classroom course provided by Excel Thru Learning in Toronto, Ontario, Canada

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