Training Resources for:
Managing for Quality in the Hospitality Industry
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Managing for Quality in the Hospitality Industry This is designed to acquaint students with quality and leadership issues facing todays hospitality industry. There are chapters on the Malcolm Baldrige National Quality Award, continuous improvement, quality service, power and empowerment, communication skills, goal setting, high performance teams, diversity, managing organizational change, and strategic career planning. A E-learning course provided by Professional Development Institute of Tourism Correspondence School in Parksville, British Columbia, Canada
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Tips: Want to find a place to stay close to the school? Or homestay in a different country? Try the house rental message board where you can search for roommates and post shared rooms or apartments for rent.
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