Practical Contract Management - Getting the Results

Practical Contract Management - Getting the Results

With organisations contracting out more of their activities it is becoming increasingly important to ensure that the performance of the contract is managed correctly. Companies now focus their efforts on getting the upstream activity correct but unfortunately the downstream activity is just left to happen, the consequences of which are cost and schedule over runs. Just leaving the contract to happen doesn’t work - the contract must be managed on an on-going basis. Failure to do so leads to quality being compromised, clauses falling into disuse (or even misuse) and disputes and claims proliferating. Most activities that are out sourced tend to be contracted for 3-5 years with options to extend for further years, so it is vital that the promised results are delivered throughout the life of the contract.

The course provides participants with:

the ability to understand what has been passed from the upstream phase
the ability to examine the business environment and foresee how the contractor may perform
recognition of the importance of their interpersonal skills
project management tools
some tools required to measure the contractor’s performance.

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