Training Resources for:
Quality Auditing To ISO.9000:2000
Total 1 record(s) available.
Quality Auditing To ISO.9000:2000 Workshop Designed for all new and existing auditors providing them with an update of the systems revised requirements and the knowledge to operate an internal audit system. The course is highly participative reviewing case studies, practical audit workshops, syndicate exercises and tutorials.
Delegates are encouraged to bring documentation relating to their own system for discussion within the programme
This course can be tailored and delivered in company.
Course Objectives
By the end of the course, delegates will have;
Gained a basic knowledge of the standards relating to ISO9000,
Understood the role of the auditor,
Developed the skills to operate an internal audit system within their own Organisation,
Practised questioning and listening skills,
Completed case studies relating to audit procedure and checklists,
Written a non �compliance statement,
Completed a personal action plan.
Course Contents
Definition and Types of Audits
Principles of auditing
Why Audit?
Audit / Scheduling / Planning
Audit Preparation, including Checklists
Auditors’ Behaviour
Questioning & Listening Skills
Non- Conformance Reports/Corrective Action
Dealing with Tactics
Post-Audit Debriefing & Follow Up
Responsibilities of QA Managers and Auditors
Personal Qualities of Auditors
Review of Organisational Internal Audit Procedures
Case Study �Exercise
Case Study Syndicate Reports
Writing Non-Conformance Statements
Review of Objectives
A Classroom course provided by Oak Tree Management & Training Ltd. in Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Newcastle, Nottingham, United Kingdom
Pages:- 1
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