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Training Resources for:

Quality Control and Standard Setting

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Quality Control and Standard Setting Workshop

Learning Objectives:

By the end of the workshop delegates will be able to:

Identify the need for a Quality service.
Identify the basics of T.Q.M.
Review the key skills and processes required.
Produced an Action Plan to implement Quality into their own organisation.
Contents:

Tutor and delegate introductions.
Review of course objectives/Learning Logs.
Total Quality Management, Quality Assurance, Quality Control �what is it?
The need for a Quality Service.
Identifying and meeting Customer Requirements.
Management’s role.
The Four Absolutes of T.Q.M.
The Total Quality Process.
Quality Assurance �the process.
Tools, Techniques, Skills.
Potential Difficulties and strategies to overcome them.
Maintaining Team commitment.
National Quality Standards.
Personal Action Planning.

A On-site course provided by Track Training Services (UK) Ltd. in Gnosall, Staffordshire, United Kingdom

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