Training Resources for:
Retail Operations & Merchandising
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Retail Operations & Merchandising (Certificate) The retail industry is the cornerstone of industry. It is reliable, as there is a steady stream of work. What’s more, it can take you places.
Many people do not realise it but the retail industry offers a wide range of opportunities that the savvy person can take advantage of. You can work in fashion, food, store merchandising, sporting, the health business and more. You can branch into department stores and rise to positions in management.
The industry is crying out for good retail staff. If you’ve got the customer service skills, the right attitude and you are willing to learn you can go to the top of the industry.
The Retail Operations & Merchandising Course is a unique program that fits into your workplace or adapts to your environment allowing you to gain the skills you need with the full support of a personally assigned tutor.
You will learn about retail equipment, retail finance, store merchandising, customer communication, retail sales, products and services, and much more.
Your course will interact with your workplace so that you actually get to practise the knowledge and skills you gain within a real retail environment. As you progress you will gain valuable insights into the world of retailing and the activities you undertake through your course will introduce you to some valuable approaches that you can implement in the marketplace.
The ACQ Retail Operations & Merchandising Course is different from any other course available. It provides you with genuine approaches to your work and real skills that any employer will value. What’s more, you will receive all the materials you need to undertake the course with confidence.
Career opportunities include: Retail Assistant, Merchandiser, Store Manager, Buyer.
Industries include: retail.
Persons working in retail may:
maintain a good knowledge of the products/services being sold
use store sales procedures and undertake financial transactions
use point of sale equipment, electronic equipment and information technology
maintain a high level of customer service and make sure that complaints from customers are quickly attended to
stay informed about new lines of stock and any changes to the prices of stock
participate in or draw up staff rosters
set up the layout of merchandise so that stock is presented as attractively as possible
set up window displays, shelf displays, bin displays and gondolas
monitor stock levels and place orders with the warehouse or suppliers when stocks decrease
participate in or undertake stocktakes
apply security procedures for stock and cash in the store
use ticketing methods to display price of stock and sales merchandise
Persons working in retail often work long hours on their feet, and work one or more evenings a week and on weekends.
A Online course provided by Australian College in Sydney, NSW, Australia
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