Sun Systems Fault Analysis

Sun Systems Fault Analysis Workshop

This workshop teaches you fault analysis skills required to support any Sun computing environment. These skills directly translate to higher availability levels and increased uptime of the Solaris Operating Environment (Solaris OE). This course provides instruction about the fault analysis method and provides hands-on experience in the workshops.

The Sun Systems Fault Analysis Workshop teaches students fault analysis skills required to support any Sun computing environment. These skills directly translate to higher availability levels and increased uptime of the Solaris Operating Environment (Solaris OE). This course provides instruction about the fault analysis method and provides hands-on experience in the workshops.

Who Can Benefit

Students who can benefit from this course are system administrators, system maintainers, second-line system support personnel, and field engineers.

Prerequisites
To succeed fully in this course, students should be able to demonstrate six months of field system administration or system maintenance experience in Sun environments.

Delegates will learn how to
Describe the fault analysis and diagnosis methodology
Describe the OpenBoot PROM (OBP) components, features, and diagnostics
Enable and monitor POST diagnostics
Describe OBP device tree and boot sequence
Perform Solaris OE diagnostics
Diagnose faults using online tools
Describe types of major system failures
Analyze core dumps the mdb utility
Course outline


Module 1 �Introducing the Fault Analysis and Diagnosis Methodology

Describe the Fault Analysis methodology
Describe the Diagnosis methodology
Identify basic layers in Sun systems
Identify the error types that occur in Sun systems
Module 2 �Introducing OBP Components, Features, and Diagnostics

Describe the OBP components
Modify the OBP components and run diagnostics
Module 3 �Enabling and Monitoring POST Diagnostics

Describe the concept of power-on self-test (POST) diagnostics
Identify ways to view extended diagnostics during POST
Module 4 �Introducing the OBP Device Tree and BOOT Sequence

Describe the OBP device tree
Describe the boot sequences
Module 5 �Performing Solaris OE Diagnostics

Use the device management commands
Use the disk and file system management commands
Use the software package management commands
Use the file-checking commands
Use the central processing unit (CPU) and memory management commands
Use the network management commands
Use the general-purpose commands
Use the program execution management commands
Module 6 �Diagnosing Faults Using Online Tools

Use online man pages
Diagnose problems by using the SunSolve Online service
Use the Sun Explorer Data Collector utility
Use the docs.sun.com Web site
Module 7 �Introducing Types of System Failures

Describe the causes of system panics and dumps
Describe the process of system crash dump generation
Describe watchdog resets
Module 8 �Analyzing Core Dumps Using the mdb Utility

Describe the mdb utility
Use the mdb utility

The Sun Systems Fault Analysis Workshop teaches students fault analysis skills required to support any Sun computing environment. These skills directly translate to higher availability levels and increased uptime of the Solaris Operating Environment (Solaris OE). This course provides instruction about the fault analysis method and provides hands-on experience in the workshops.

Objectives

Upon completion of this course, students should be able to:

Describe the fault analysis and diagnosis methodology
Describe the OpenBoot PROM (OBP) components, features, and diagnostics
Enable and monitor POST diagnostics
Describe OBP device tree and boot sequence
Perform Solaris OE diagnostics
Diagnose faults using online tools
Describe types of major system failures
Analyze core dumps the mdb utility

PreRequisites

To succeed fully in this course, students should be able to demonstrate six months of field system administration or system maintenance experience in Sun environments.

Who Can Benefit
Students who can benefit from this course are system administrators, system maintainers, second-line system support personnel, and field engineers.

Duration
5 days

The Sun Systems Fault Analysis Workshop teaches students fault analysis skills required to support any Sun computing environment. These skills directly translate to higher availability levels and increased uptime of the Solaris Operating Environment (Solaris OE). This course provides instruction about the fault analysis method and provides hands-on experience in the workshops.

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