Travel Agent

Travel Agent (Certificate)

The Travel Agent Certificate provides comprehensive training necessary to become an effective travel professional. This includes instruction in the Sabre Computer Reservation Systems, travel reservations, fares and tickets, leisure travel products, destination geography and travel sales and customer service.

This nationally recognized Travel Agent License training program is a proven, successful method for motivated people to begin a travel career, and will help prepare students for The Travel Institute (formerly ICTA) TAP Certification. Students learn the basic skills needed to operate a computer reservation system. This program consists of two modules including a Travel Career Development module and an interactive reservation system module. For the reservation system module students get their choice of SABRE, WORLDSPAN, APOLLO, GALILEO, or AMADEUS GDS system. All materials included. This online certificate program is only offered in partnership with major accredited colleges and universities.

By completing this course the student will:
Learn the basic history and future of the travel industry.
Learn to identify the various types of travelers and match them to the correct travel products.
Learn how airline computer reservation systems operate.
Learn the basics of travel geography.
Learn how domestic and international airfares are determined.
Learn the proper documentation needed to travel internationally and how to obtain it.
Study how the ground transportation system works including rail, cars, and bus tours.
Learn how hotels are rated, priced, as well as the different between a hotel and a resort.
Learn about cruises - how to read and understand brochures, match the client to the proper ship, and explain the value of cruising.
Learn the various types of tours from escorted to independent.
Learn about marketing.
Learn the basic formats used by the airlines to book flights, price tickets, build the passenger name record (PNR).
Learn how to change or cancel records.
Learn how to book cars and hotels in the reservation system.

Course Outline:
Exploring the World of Travel
Travel and the Travel Profession
Technology
Geography Basics
The Travel Product
Domestic Air Travel
International Travel
Ground Travel
Accommodations
Cruises
Tours
Sales and Marketing
Making a Sale
Specialized Sales
Marketing
The Travel Workplace
Communications
Money Matters
Home-Based Agents
Finding a Job
Building a Career
V. Computer Reservation Systems

By completing this course the student will:

Learn the basic history and future of the travel industry.
Learn to identify the various types of travelers and match them to the correct travel products.
Learn how airline computer reservation systems operate.
Learn the basics of travel geography.
Learn how domestic and international airfares are determined.
Learn the proper documentation needed to travel internationally and how to obtain it.
Study how the ground transportation system works including rail, cars, and bus tours.
Learn how hotels are rated, priced, as well as the different between a hotel and a resort.
Learn about cruises - how to read and understand brochures, match the client to the proper ship, and explain the value of cruising.
Learn the various types of tours from escorted to independent.
Learn about marketing.
Learn the basic formats used by the airlines to book flights, price tickets, build the passenger name record (PNR).
Learn how to change or cancel records.
Learn how to book cars and hotels in the reservation system.

Course Outline

Exploring the World of Travel
Travel and the Travel Profession
Technology
Geography Basics
The Travel Product
Domestic Air Travel
International Travel
Ground Travel
Accommodations
Cruises
Tours
Sales and Marketing
Making a Sale
Specialized Sales
Marketing
The Travel Workplace
Communications
Money Matters
Home-Based Agents
Finding a Job
Building a Career
V. Computer Reservation Systems

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