Learn Conflict Management in Detroit, Michigan

Training courses, certificates, diplomas or degree programs of Conflict Management for students in Detroit, MI


Total 56 training courses and degree programs available.

Manage Conflict

Course Format: Online / Virtual Classroom / Webinar
School/Trainer: Virtual College Ltd
  V

Conflict in the workplace is inevitable as individuals will often have different needs, ideas, beliefs and values. If managed constructively, conflict can have a positive outcome, leading to better decision making and fuelling creativity and innovation.

As a result, this module has been developed to provide learners with the knowledge and skills required to increase constructive responses to conflict, defuse tensions and find productive solutions to difficult problems. On completion, learners will have an increased awareness of the causes of conflict at work, its effects and how it can be managed and prevented.

On completion of this course learners will:

Have an awareness of the feelings and behaviours that can be present
Have an appreciation of the conditions which enable mediation to act as a catalyst for constructive conflict resolution
Have an awareness of the skills and qualities required of mediators and of one&,#146,s own competence in this area
Have an ability to use the process of mediation
Have a knowledge of the active listening skills required to develop rapport with disputants
... [Read More]

Conflict Management

Course Format: Online / Virtual Classroom / Webinar
School/Trainer: Real Estate Institute of New South Wales
  V

Conflict pervades many aspects of life - and the workplace is no exception. This program will help you to understand why conflict arises and how to identify the type of personality you are dealing with in order to best resolve the situation.

Conflict within the workplace is almost unavoidable. It can arise from differences in opinion, varying beliefs, backgrounds, and culture. This course examines the concept of conflict and how it manifests in the workplace. In this course, we learn strategies for dealing with conflict in a

By the completion of this course, you will be able to:
•Define what is conflict
•Identify different types of conflict and how it develops
•Take the steps to resolve conflict constructively
•Identify the warning signs of conflict

Conflict Management

Course Format: Online / Virtual Classroom / Webinar
School/Trainer: McMillan Staff Development

Conflict pervades many aspects of life and the workplace is no exception. This program will help you to understand conflict in the workplace, and introduce strategies to resolve it where it exists.

Components:

Understanding Workplace Conflict, Grievances and Disputes
Resolving Workplace Conflict Through Problem Solving and Negotiation

Conflict Management Workshop

Course Format: On-Site / In-House / Private Tutoring
School/Trainer: Temple University Center City

Making your workplace more productive by helping people move from conflict to collaboration is essential. This interactive seminar will help your employees solve real-world communication challenges and promote healthy work relationships. They will learn how to identify the three types of conflict, assess their conflict resolution style, and develop proactive solutions to conflict.


CREATIVE CONFLICT MANAGEMENT

Course Format: On-Site / In-House / Private Tutoring
School/Trainer: UNC Charlotte Continuing Education
  V

All organizations have conflict. Healthy organizations encourage conflict and deal with it in a positive, creative manner to reap the benefits of new ideas and improved relationships. This course can help you and your organization develop a positive approach to conflict resolution. You will gain an understanding of how conflict affects individuals and teams in the workplace. You will examine your approach to dealing with conflict at work and will be introduced to, and assisted in the development of, alternate strategies.
What You Will Learn
?Sources of conflict: organizational dynamics and individual differences
?Individual approaches to conflict
?Dealing with emotion, including anger, in conflict situation
?Using “interests?to develop creative solutions to conflict problems
?Essential communication skills for resolving conflict

Communication and Conflict Management Skills for Women

Course Format: On-Site / In-House / Private Tutoring
School/Trainer: Learning Technologies, Inc.
  V

Participants will address the following:

?Does My Image Say What I Want It To Say?
Learn how to communicate self-confidence and self-esteem by understanding what your voice communicates about you. Understand the message that non-verbals really send. Develop a positive image and a powerful presence.

?How Can I Communicate Effectively Across Genders?
Learn how to listen to the message behind someone’s words and get to the essence of what they are saying. Explore differences in how men and women communicate, and how to work more effectively with both genders. Examine the strengths of your communication style and how to be more effective and efficient in your communications, especially across genders.

?How Do I Handle Conflict With Men? With Other Women?
Each gender deals with conflict differently. Practice how to reach win-win outcomes with both men and women. Examine when and how to use different conflict management styles to improve your overall effectiveness.

?Am I Sabotaging My Own Success?
Women often minimize their own effectiveness. Explore how to ensure you are getting the credit you deserve and r... [Read More]

Conflict Management

Course Format: On-Site / In-House / Private Tutoring
School/Trainer: Learning Technologies, Inc.
  V

Conflict management is one of the greatest challenges facing most managers and employees. Learn how to negotiate win-win outcomes by centering on skills that promote healthy conflict, and by exploring your own conflict resolution style. This can result in a highly creative and open environment where productivity is driven by efficiency, and the focus is on win-win outcomes. Participants will take a nationally recognized assessment to determine their preferred style in dealing with conflict. They then explore ways of effectively adapting their style.

You will explore:

?How Conflict Can Be Constructive
Conflict is inevitable. Learn to use healthy conflict to increase productivity and creativity. Explore the difference between healthy and unhealthy conflict and how to be more effective in dealing with conflict.

?How To Deal With The Emotional Aspects of Conflict
Emotions are often a part of conflict. Learn to deal with emotions, both yours and others and not let them get in the way of content and decision making.

?How to Use Different Conflict Management Styles
We all approach conflict differently. Learn to... [Read More]

Conflict Management Workshop

Course Format: On-Site / In-House / Private Tutoring
School/Trainer: Advanced Network Information, Inc.
  V

Conflict is inevitable but, left unchecked, it can become a destructive force in the workplace. This program offers approaches that will help you indentify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that help end conflict even in the most difficult situations. When you feel that conflict has gone beyond your means, this program offers the benefits of using a third party as well as procedures for finding an effective mediator.

Learning Objectives

As a result of successful completion of this one-day workshop participants are expected to:
•Understand the two basic types of conflict and reasons they occur.
•Recognize four typical approaches to conflict.
•Implement the basic steps of conflict resolution.
•Practice communication skills to minimize and even prevent conflict.
•Employ strategies for responding to challenging people such as dealing with an extremely angry person or someone who won&,#146,t acknowledge the conflict.
•Handle specific situations including dealing with your boss, client or another department<... [Read More]

Working Through Emotions and Conflict Workshop (Certificate)

Course Format: On-Site / In-House / Private Tutoring
School/Trainer: AchieveGlobal
  V

Unproductive emotions and conflict in the workplace are two major interpersonal influences that deplete the energy required to meet goals. This workshop teaches important, effective ways to manage emotions and conflict.
Length: 1-day workshop or available as the individual modules described below

Module 1: Addressing Emotions at Work? Discover skills for managing emotions in the workplace, helping to prevent runaway emotions, and remain productive and focused toward organizational goals.
Length: 4 hours

Module 2: Resolving Conflicts With Your Peers? Examine a model for the effective management of conflict ?which will result in increased collaboration, innovation, problem solving, and productivity in the workplace.
Length: 4 hours

Conflict Management (Certificate) (Diploma) (Master Degree)

Course Format: On-Site / In-House / Private Tutoring
School/Trainer: Wintrac Inc.
  V

Conflict is inevitable, but if left unchecked it can be highly destructive within an organization. This program offers approaches that will help you identify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that will end conflict in even the most difficult situations. When you feel that conflict has gone beyond your means, this program offers the benefits of using a third party, as well as procedures for finding an effective mediator.

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