Learn Ticketing in Washington, District of Columbia

Training courses, certificates, diplomas or degree programs of Ticketing for students in Washington, DC


Total 34 training courses and degree programs available.

Travel Technology Essentials (Certificate)

Course Format: Online / Virtual Classroom / Webinar
School/Trainer: Hayton College
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Who is this course for

The course has been designed for people intending to open a travel business or aspiring travel managers, or any travel professionals who wish to further their careers by learning more about the key technologies used to conduct travel-related business.

Detailed curriculum

Subjects Covered

Lesson 1:Introduction, Course Outline, Telecom and Travel Technology Overview

Lesson 2: Telecom Basics including Networks, Types, Bandwidth, Protocols & Standards

Lesson 3: Travel Technology Basics, CRS and GDS Systems, Internet-Based Travel Distribution, Front and Back Office Systems

Lesson 4:Telephony and Related Services

Lesson 5:Internet and Web-Based Services, Internet Protocols and Services, DNS and Domain Names, Web 2.0

Lesson 6: Data Network Technologies, Overview, LAN Technologies, Networks, Wireless Technologies, Virtual Private Networks (VPNs)

Lesson 7: VoIP and Convergence Technologies

Lesson 8: GDS Systems: Amadeus, Sabre, Galileo , Worldspan

Lesson 9:GDS New Entrants(GNEs)

Lesson 10: Travel E-Commerce, Online Travel Bookings, Online Payment Options, Travel Search... [Read More]

IATA Fares and Ticketing

Course Format: Online / Virtual Classroom / Webinar
School/Trainer: Hayton College
  V

An Introduction to Airfares, IATA Areas and Sub-Areas, Journey types: Oneway, Round trip, Circle trip, Open Jaw, Global Indicators for Fare Construction, GDS entries required to retrieve fares, display mileage and create airfare records, the IATA Mileage System and the IATA Fare Formula - NUCs, MPM, TPM, EMA, EMS, Higher Intermediate Points (HIPs), Limitations on indirect travel: Side trips, end-on combinations, Surface sectors, One-way Backhaul Check (BHC), The Fare Breakpoint, Circle Trip Minimum Check (CTM), Common Point Minimum Check (CPM), Round World fares and the Minimum Check (RWM), Pricing Units, Mixed Class Travel, Currency conversion, Calculating taxes, Linear fare construction e-ticketing

Is it for you

If you want to join a travel company or airline and already know how the industry works and how to use a computer reservation system but need to know more about International Fares and Ticketing this is the course for you

Introduction to Abacus

Course Format: Online / Virtual Classroom / Webinar
School/Trainer: Hayton College
  V

Who is this course for

Computer Reservations Systems Training is designed for people who wish to work in the operations area of the Travel Industry. This could include working for an airline in the Reservations or Fares & Ticketing department, a Ticket Consolidator, Tour Operator or as a Travel Agent/ Travel Consultant. This course is designed to accelerate the learning process for those who need to learn an industry skill in a short time.

Detailed curriculum

encode/decode cities, airports and airlines PNR mandatory fields, PNR optional fields, building a complete PNR, "Bargain Finder" fare search, PNR data change and delete, car bookings, changing segment status, classes of service, , fare quote, fares, fare displays, flight availability, flight service information, hotel bookings, introduction to reducing/dividing PNRs, itinerary pricing, queues, rules, seat assignments, seat maps, sign-off, sign-on, storing a fare, ticketing

Assessment

There are formative quizzes throughout the course, plus drills and exercises. There are 2 final assessments ?skills and knowledge must be demonstrated prior to issuance of the Statement of At... [Read More]

Moving to Amadeus (Certificate)

Course Format: Online / Virtual Classroom / Webinar
School/Trainer: Hayton College
  V

Sign In / Out, agent work areas, help system, information system (AIS), encode and decode, time and date functions, PNR overview, basic PNR retrieval, PNR subfield display, flight availability, return availability, availability options, alliance availability, availability change options, availability access types, direct access availability, dual city pair availability, flight information, MCT, booking seats from availability, entering names, contacts, ticketing elements, enter a received-from element, build and end a complete PNR, remark and address elements, FF element, OSI/SSR elements, form of payment, commission element, changing and canceling PNR elements, cancel PNR elements, change contact and ticketing elements, change name elements, rebook itinerary segments, manually rearrange segments, changing segment status, seat maps and seat assignment, seating requests by type, seat maps and specific seat assignment, modify seating elements, displaying profiles, creating PNRs from profiles, modify profiles, PNR claim, passive segments, PNR duplication, fare displays, displaying fare notes and fare note categories, itinerary pricing, itinerary pricing for single and multip... [Read More]

CRS / GDS : Airline Reservations & Automated Fares and Ticketing

Course Format: Online / Virtual Classroom / Webinar
School/Trainer: Hayton College
  V

This course is ideal for someone who wants to gain a comprehensive understanding of Airline Reservations and Automated Fares and Ticketing using a Computer Reservation System (CRS) also called a Global Distribution System (GDS). You can choose between Galileo, Sabre or Amadeus. .. no need to learn more than one.
On this course you will learn how to check for airline seat availability, make, amend and cancel client bookings, quote airfares, issue e-tickets and many more travel industry processes using the CRS/ GDS you choose.

Passenger Tariff (Certificate)

Course Format: On-Site / In-House / Private Tutoring
School/Trainer: IATA Training and Development Institute Miami Training Centre
  V

How You Will Benefit
Upon completing this course you will have the skills to:

Avoid debit memos or ticket rejections that can cut into your bottom line
Find solutions to problems related to pricing and re-pricing tickets
Validate correct system pricing based on approved fare construction methodologies
Designed For
This course is recommended for:

Tariff Managers
Sales and Ticketing Executives
Fares and Ticketing Instructors
Senior Interline Billing Specialists
Course Content
Additional rules on netting, voluntary exchanges and reissues
Future of status fares (ships crew, student, affinity and incentive fares, etc.)
Normal fare open jaw definition and additional mileage checks
Voluntary versus Involuntary Refund calculations
Baggage rule selection criteria versus US DoT exceptions

Card Payment Policies and Fraud Prevention (Certificate)

Course Format: On-Site / In-House / Private Tutoring
School/Trainer: IATA Training and Development Institute Miami Training Centre
  V

How You Will Benefit
Upon completing this course you will have the skills to:

Apply the latest developments in card payment procedures and policies
Respond to fraud liability
Develop and implement loss prevention measures
Identify potential cost reduction strategies
Designed For
This course is recommended for:

Financial managers
Distribution managers
Ticket office managers
E-commerce managers
Course Content
Introduction to payment card processes
Fee structure for card payments
Payment guarantees and liabilities
Acceptance of card payment for airline ticket sales
The role of IATA in airline card payments

BSP Standard Documents and Procedures (Certificate)

Course Format: On-Site / In-House / Private Tutoring
School/Trainer: IATA Training and Development Institute Miami Training Centre
  V

This introductory module is designed to be a cost effective solution to update or grasp BSP reporting and remitting processes using the online portal called BSPlink.
Delivered entirely online, this solution is an easy way to train staff members ... any time ... anywhere.

How You Will Benefit
Upon completing this course you will have the skills to:

Use BSP standard documents and identify the Ticketing Authority’s purpose
Handle BSP refund notices and refund applications
Understand ADMs and ACMs
Analyze the resolutions and responsibilities for credit card payments
Designed For
This course is recommended for:

Accountants
Travel agents
Finance staff members
Back-office personnel
Course Content
Ticketing Authority
BSP Refunds
ADMs and ACMs
Document enquiry

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