CRM
Based in United Kingdom

Workflow in Microsoft Dynamics CRM 4.0
Course Format: On-Site/In-House
Trainer: QA Ltd.
This one-day instructor-led course describes how to create, run, and monitor workflows to automate business processes. The course emphasizes out-of-box workflow functionality. This course covers basic concepts, creating a basic workflow, the design process, updating triggers, conditional branching advanced and multi-stage workflows, monitoring workflows and workflow security. The course also......
Office Location: Aberdeen, Birmingham, Bristol, Edinburgh, Exeter, Glasgow, Leeds, London, Manchester, Slough, United Kingdom
 

New in Microsoft Dynamics CRM 4.0
Course Format: On-Site/In-House
Trainer: QA Ltd.
This product teaches participants who are familiar with Microsoft Dynamics CRM 3.0 the key new features of Microsoft Dynamics 4.0. Target Audience Microsoft partners, certified trainers, IT professionals, and system administrators who plan to deploy, administer, or teach Microsoft Dynamics CRM 4.0. Key Benefits Broad overview of key new features Experience using the Import Data Wizard......
Office Location: Aberdeen, Birmingham, Bristol, Edinburgh, Exeter, Glasgow, Leeds, London, Manchester, Slough, United Kingdom
 

Microsoft Dynamics CRM 4.0 Applications
Course Format: On-Site/In-House
Trainer: QA Ltd.
This product teaches students use the Microsoft Dynamics CRM product. Application functionality covered in the course includes: Sales Management Marketing Automation Service Management Service Scheduling Selling Proposition Learn to work with the Microsoft Dynamics CRM application and understand the functionality available in Microsoft Dynamics CRM. Become more efficient and effecti......
Office Location: Aberdeen, Birmingham, Bristol, Edinburgh, Exeter, Glasgow, Leeds, London, Manchester, Slough, United Kingdom
 

Microsoft CRM 3.0 Service Management
Course Format: On-Site/In-House
Trainer: QA Ltd.
This one-day course explores the Microsoft CRM application from a user’s perspective. Application functionality covered in the course includes Core CRM Navigation, User Interface, Outlook Client, and the Service module. This application course does not include materials or instructor discussion of Microsoft CRM Installation, Application Configuration, Workflow Configuration, Customization, Back......
Office Location: Aberdeen, Birmingham, Bristol, Edinburgh, Exeter, Glasgow, Leeds, London, Manchester, Slough, United Kingdom
 

Customisation and Configuration in Microsoft Dynamics CRM 4.0
Course Format: On-Site/In-House
Trainer: QA Ltd.
This product teaches students how to configure Microsoft Dynamics CRM organizational settings, organizational structure, users, teams, security, multilingual user interface, and currency exchange rates to meet your business requirements. Students are also shown how to use the application’s built-in customization tools to customize Microsoft Dynamics CRM user interface components and databases c......
Office Location: Aberdeen, Birmingham, Bristol, Edinburgh, Exeter, Glasgow, Leeds, London, Manchester, Slough, United Kingdom
 

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