Corporate Training and Bespoke/Tailored Courses for:
Commerce
Based in United Kingdom
Total 50 corporate training course(s) available.
E-Commerce/E-Marketing
Course Format: On-Site/In-House
Trainer: ABC Dee Training
Distinguish between the Internet and the World Wide Web
Use the Internet for market research
Understand what Search Engines are and how they work
Define Broadband and its options
Define electronic commerce
Buy and sell on-line
Set up a secure on-line store
Understand E-Marketing
Raise Search Engine positions
Demonstrate the do’s and don’ts of e-mail marketin......
Office Location: London, United Kingdom
write persuasive sales quotations, proposals & tenders
Course Format: TBA (Public/Open Enrollment or In-House)
Trainer: Northamptonshire Chamber of Commerce
This master class details every stage of effective quotation writing from beginning to end. You start with the customer investigation, followed by drafting, structuring and writing the proposal documents. You learn how to write an accompanying letter and how to follow up. It adds up to a comprehensive lesson in how to win many more customers from your quotations, proposals and tender responses.......
Training Center: Northampton, United Kingdom
Intermediate Excel 2003
Course Format: TBA (Public/Open Enrollment or In-House)
Trainer: Northamptonshire Chamber of Commerce
Excel is a multi-functional tool that can aid in a number of business functions. It is useful for creating databases of customers and suppliers or can be used for financial reporting. The intermediate course takes you purely beyond understanding the basics of Excel to teaching some of the tools and techniques that will really add value to your systems
Benefits for your organisation
Th......
Training Center: Northampton, United Kingdom
Dealing with Difficult Customers
Course Format: TBA (Public/Open Enrollment or In-House)
Trainer: Northamptonshire Chamber of Commerce
Bad handling of a minor complaint can turn it into a major complaint-possibly with legal implications. Training helps to defuse a difficult situation, obtain the correct information and thus identify the real problem and the action that is required. Being prepared for typical complaints means a quick response, a quick resolution, and a customer who will remember how we helped them.
Benefits......
Training Center: Northampton, United Kingdom
Essential Customer Service
Course Format: TBA (Public/Open Enrollment or In-House)
Trainer: Northamptonshire Chamber of Commerce
In every purchase transaction there can be this "Moment of Truth" when a customer needs some reassurance, or needs a problem to be resolved quickly. Can we recognise this "Moment" before it is too late and we lose that customer for good? Can we do something to resolve the situation and retain a happy customer? The answers are "Yes"; this training is essential to en......
Training Center: Northampton, United Kingdom
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