Communication
Based in Australia

Communication Strategies
Course Format: On-Site/In-House
Trainer: McMillan Staff Development
Communicating is much more than just talking! Have you ever wondered why you didn’t get the response you wanted? This course looks at behavioural styles and is guaranteed to increase the effectiveness of your communications, both at work and at home. This program is designed to suit supervisors in the workplace, particularly those working in teams, problem solving and general workplace commu......
Office Location: Canberra, ACT, Australia
 

Telephone Communication
Course Format: On-Site/In-House
Trainer: Gold Seal Practice Management Pty Ltd
In today’s professional business environment, the telephone is used as a key communication tool. This puts our telephone skills clearly in the limelight, and they have become a priority to ensure career success. This program provides participants with useful strategies to ensure they employ a high level of telephone etiquette, and maximise their opportunities when conducting telephone ......
Office Location: Melbourne, VIC, Australia
 

Presenting with Confidence
Course Format: On-Site/In-House
Trainer: Gold Seal Practice Management Pty Ltd
“Speaking in public��three words guaranteed to raise the heart rate of the most confident of individuals! This workshop addresses the situations that your team will come across almost daily, such as presenting reports to management teams and boards, company or product benefits to clients, recommendations to committees and so on. Key Topics �Preparing the presentation �Know the audienc......
Office Location: Melbourne, VIC, Australia
 

Negotiation Skills
Course Format: On-Site/In-House
Trainer: Gold Seal Practice Management Pty Ltd
Of particular importance to intermediaries, the skill of negotiation can result in more profitable sales results, happier clients, a more confident team and better inter-departmental relationships. This session presents techniques in dealing effectively with obstacles and opposition tactics and negotiating for successful outcomes using integrity, assertive communication styles and the ‘win-wi......
Office Location: Melbourne, VIC, Australia
 

Visual Studio 2008: Windows Communication Foundation
Course Format: On-Site/In-House
Trainer: Dimension Data Learning Solutions
This three-day instructor-led course provides students with the knowledge and skills to build and configure a Windows Communication Foundation (WCF) solution. Skills Gained: After completing this course, students will be able to: �Build a simple WCF service and client. �Create and configure a service as a managed application and select an appropriate hosting option. �Expose a WCF serv......
Office Location: Adelaide, Brisbane, Canberra, Melbourne, Perth, Syndey, Australia
 

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