Consulting
Based in Australia

Train the Trainer
Course Format: On-Site/In-House
Trainer: Ian Fraser Consulting
At the end of the course participants will be able to: Understand how adults learn and remember information Adjust a training course to ensure knowledge retention Adjust a training course to suit different learning styles Improve their training delivery Ask effective questions to provide context and aid in learning Assess participant feedback and provide feedback Effectively use......
Office Location: Melbourne, Victoria, Australia
 

Presentation and Public Speaking Skills
Course Format: On-Site/In-House
Trainer: Ian Fraser Consulting
At the end of the course participants will be able to: Understand where fear and nervousness comes from and implement practices to overcome those feelings Plan a presentation using a Powerful introduction, a body and a conclusion Understand the importance and use of visual aids Use body language, voice and breathing techniques when presenting Ad-lib, tell stories and use emotional t......
Office Location: Melbourne, Victoria, Australia
 

Time Management
Course Format: On-Site/In-House
Trainer: Ian Fraser Consulting
At the end of the course participants will be able to: Understand the benefits gained by effectively managing time Reduce Stress, Increase Productivity, Achieve Goals, Work Smarter Understand and Replace their current Time Management Habits Understand their Productivity Cycle and their perception of Time Understand when and how to say No Effectively Delegate Create a Long Term P......
Office Location: Melbourne, Victoria, Australia
 

Communication and Customer Service Skills
Course Format: On-Site/In-House
Trainer: Ian Fraser Consulting
At the end of the course participants will be able to: Define effective communication Identify the components of Communication Communicate effectively with different people Identify and Overcome Barriers to communication Communicate using technical terms (Jargon) Listen effectively and ask effective questions Use effective and definitive language and avoid vague words Understa......
Office Location: Melbourne, Victoria, Australia
 

Effective Communication
Course Format: On-Site/In-House
Trainer: Ian Fraser Consulting
At the end of the course participants will be able to: Understand what communication and effective communication is Be aware of the barriers to effective communication and methods to overcome those barriers Be able to use questions effectively in communication Appreciate the importance of listening skills Course Outline Communication What is Communication What is Effective Com......
Office Location: Melbourne, Victoria, Australia
 

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