Consulting
Based in Canada

Telephone Skills
Course Format: On-Site/In-House
Trainer: Keystone Consulting
These workshops are based on the teachings of The Telephone Doctor®. On top of the world class training, participants receive a certificate of completion and a workbook for after-workshop reference. All of the following workshops require a minimum enrollment. Call or email for details. Basic Telephone Skills Ten skills for exceptional service on the phone. How to Treat Every Caller as......
Office Location: Sudbury, Ontario, Canada
 

Creativity
Course Format: On-Site/In-House
Trainer: Keystone Consulting
Seeing Without Your Eyes Incorporating the other 4 senses Visualization Relaxation How it all Happens How words, smells, sounds, tastes and textures affect the brain Creativity Release Techniques Visual images Linear logic busters Riddles Aromatherapy Creativity Tools Colouring books Crayons Finger paints Clay Music Drums Cookies Stress Management Stress and its effect on c......
Office Location: Sudbury, Ontario, Canada
 

Media Relations
Course Format: On-Site/In-House
Trainer: Keystone Consulting
Steps to Good Media Relations Developing a list Courtesies Policies, procedures and interests Defining Formats News Releases Public Service Announcements Photography Fact sheets Content Guidelines Developing an image Consistency Tailoring to the media Internal Operations Designating roles Media policy Training Media Kits Appropriate information Design and layout Distribution......
Office Location: Sudbury, Ontario, Canada
 

Advertising Options
Course Format: On-Site/In-House
Trainer: Keystone Consulting
Print Media Overview Newspapers Trade Magazines Community Papers Catalogues Directories Electronic Media Overview Television Radio Internet Budgeting Percentage of Sales method Target method Competitive method Asking Questions Demographics Distribution & Geographics Pricing Deadlines Provision of materials Speaking the language...
Office Location: Sudbury, Ontario, Canada
 

Trade Show Preparation
Course Format: On-Site/In-House
Trainer: Keystone Consulting
Defining The Types of Trade Shows General business Industry specific Supplier specific Career fairs Fact Finding What do you need to know? Who are you going to ask? What happened last year? Budgeting Booth costs Non tangible costs Staffing Mapping It Out Display materials Traffic generation Making a list, checking it twice Goals and Objectives Making goals measurable Looking ......
Office Location: Sudbury, Ontario, Canada
 

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