Customer
Based in Australia

Selling Through Stellar Service
Course Format: On-Site/In-House
Trainer: AchieveGlobal Australia
This workshop provides your employees with a proven needs satisfaction selling process. The training uses language and context appropriate for those who often feel that they’re not really salespeople. The skills help organizations to both save money by solving problems better and faster, and to make money through cross-selling and up-selling. Incremental—skills, knowledge and attitudes tha......
Office Location: Melbourne, Perth, Sydney, Australia
 

Creating Stellar Customer Relations
Course Format: On-Site/In-House
Trainer: AchieveGlobal Australia
This workshop provides skills for developing the service mindset and behaviors that create customer loyalty, even after service failures. Foundational �core skills, knowledge and attitudes every individual should have. Audience: All employees Length: 2-day workshop or available as individual modules ...
Office Location: Melbourne, Perth, Sydney, Australia
 

Coaching for Stellar Service
Course Format: On-Site/In-House
Trainer: AchieveGlobal Australia
Develop empowerment, feedback, and performance recognition skills in the context of foundational service concepts from a service coach’s perspective. Supportive â€?skills, knowledge, and attitudes that help coaches develop the desired behaviors in individuals. Audience: Service coaches Length: 2-day workshop or available as individual modules ...
Office Location: Melbourne, Perth, Sydney, Australia
 

Leading for Stellar Service
Course Format: On-Site/In-House
Trainer: AchieveGlobal Australia
This workshop is an organizational program designed for senior managers. It helps them translate strategy into actual plans, tools, and standards. It also includes foundational service concepts from a senior manager’s perspective. Organizational â€?skills, knowledge, and attitudes that help leaders direct the human, financial, and other resources of an organization toward successful deliver......
Office Location: Melbourne, Perth, Sydney, Australia
 

Customer Complaint Handling
Course Format: On-Site/In-House
Trainer: MAXimusSolutions
MAXimusSolutions offers a range of quality training solutions designed to meet your needs, from providing tailored programs and services, through to Nationally Accredited courses, using face-to-face and flexible delivery modes. Our team of experienced and qualified Trainers and Assessors have a passion for learning and are committed to providing quality and effective training delivery and servi......
Office Location: Brisbane, Canberra, Melbourne, Sydney, Australia
 

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