Corporate Training and Bespoke/Tailored Courses for:
Customer
Based in United States
Total 50 corporate training course(s) available.
Customer Service
Course Format: On-Site/In-House
Trainer: Lorman Education Services
Learn great customer service skills to help you in today’s competitive business world.
Take the headaches out of customer service training �we’ll come to you and teach you everything you need to know. Today’s economy demands excellent customer service, because happy customers translate into healthy bottom lines.
Increase your customer satisfaction by contacting us today to set up this ......
Office Location: Milwaukee, Wisconsin, United States
Use Customer Service to Turn Transactions into Relationships
Course Format: On-Site/In-House
Trainer: Eide Bailly LLP
Who should attend?
Managers as well as the team that deal directly with customers & clients.
- Identify current customer needs and anticipate customer expectations
- Use our proven process for defusing angry customers and hotheads quickly
- Turn complaining customers into company advocates
- Think on your feet and find creative solutions
- Listen for understanding and demonstrate em......
Office Location: Aberdeen, Boise, Denver, Dubuque, Fargo, Minneapolis, Oklahoma City, Phoenix, Sioux Falls, Tulsa, United States
Cold Call and Build New Customers
Course Format: On-Site/In-House
Trainer: Eide Bailly LLP
Who should attend?
Sales people, account executives, appointment setters, inside sales representatives and sales managers �everyone who wants to develop new business through successful cold calling.
- Employ 7 ways to charge yourself up to make cold calls
- Use 10 proven strategies to get past the gatekeeper
- Understand what buyers want and how to get them excited
- Develop creativ......
Office Location: Aberdeen, Boise, Denver, Dubuque, Fargo, Minneapolis, Oklahoma City, Phoenix, Sioux Falls, Tulsa, United States
Cisco Unified Customer Voice Portal Implementation (CVPI) Version 7.0
Course Format: On-Site/In-House
Trainer: Convergent Communications Inc.
Cisco Unified Voice Portal Implementation (CVPI) 7.0 is a hands-on, instructor-led course that covers the tasks necessary for the operation, administration, maintenance and provisioning (Ops Console) of Unified CVP as it is installed in a comprehensive Intelligent Contact manager Enterprise (ICME) environment. Lab exercises address the configuration of all CVP 7.0 product components as well as ......
Office Location: Cincinnati, Honolulu, Little Rock, Los Angeles, Miami, New York, Phoenix, Rockville, San Diego, United States
Selling Through Stellar Service
Course Format: On-Site/In-House
Trainer: AchieveGlobal
This workshop provides your employees with a proven needs satisfaction selling process. The training uses language and context appropriate for those who often feel that they’re not really salespeople. The skills help organizations to both save money by solving problems better and faster, and to make money through cross-selling and up-selling. Incremental—skills, knowledge and attitudes tha......
Office Location: Chicago, Dallas, Huntington Beach, New York, Salt Lake City, San Francisco, Tampa, United States
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