Corporate Training and Bespoke/Tailored Courses for:
Customer Care
Based in Canada
Total 2 corporate training course(s) available.
Critical Customer Care
Course Format: On-Site/In-House
Trainer: Gander Flight Training
No business would succeed without its customers. How company employees deal with angry and dissatisfied customers may have a huge impact in today’s competitive industry. This seminar applies to any company that values its relationship with customers and employees. Analyzing the customers’ approach and personality conflicts followed by recommended resolution techniques is one of man......
Office Location: Gander, Newfoundland, Canada
Internal Customer Care
Course Format: TBA (Public/Open Enrollment or In-House)
Trainer: University of Prince Edward Island
In medium-to-large organizations, relations between departments can often be less than cordial, which leads to inefficiencies and a stressful working environment. This course covers creating an effective internal customer perspective: identifying internal customers; recognizing their needs; getting feedback, and setting internal service standards.
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Training Center: Charlottetown, Prince Edward Island, Canada
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