Corporate Training and Bespoke/Tailored Courses for:
Customer Service
Total 50 corporate training course(s) available.
Customer Service
Course Format: On-Site/In-House
Trainer: INtouch Career College
This module will give you a foundation for customer service and also focuses building life-long customer relationships through the development of positive customer-care approaches. The Customer Service module provides the guidelines for emerging technologies such as Internet Chat. You will develop the foundation customer care skills needed to provide excellence in service using hands-on, intera......
Office Location: Regina, Saskatchewan, Canada
Customer Service
Course Format: On-Site/In-House
Trainer: Saskatoon Business College
The SBC corporate division is committed to providing skills training that is Informative, applicable and relevant. To achieve this, we can tailor our programs for the challenges your business faces....
Office Location: Saskatoon, Saskatchewan, Canada
Solutions Based Customer Service
Course Format: On-Site/In-House
Trainer: Morris Interactive
Have you ever encountered an unpleasant customer and not known what to do? Do you worry that you’re not assertive enough with demanding people? Do you struggle to solve problems? This workshop will help you in all of these areas, and more!
How You Will Benefit:
Recognize that service delivery is an individual response value.
Understand how your own behavior impacts the behavior of others.......
Office Location: Saskatoon, Saskatchewan, Canada
Customer Service
Course Format: On-Site/In-House
Trainer: Morris Interactive
Power of WOW! Customer Service shows you that keeping customers satisfied is only part of running a successful business. In order to thrive in today’s economy of tight margins and sophisticates shoppers, you must move past customer satisfaction to customer loyalty and beyond.
What You Will Learn in this Course:
The Relationship Formula
Helps participants learn to focus less on what is impo......
Office Location: Saskatoon, Saskatchewan, Canada
High-Trust Customer Service
Course Format: On-Site/In-House
Trainer: Morris Interactive
The need for leading, promoting, and enhancing a customer-focused culture is essential within every organization. This one-day workshop will provide you with an opportunity to explore your responsibilities within your role as a customer service agent. As you discuss the various skills and techniques, you will draw from your own personal and varied experiences to share elements of reward and cha......
Office Location: Saskatoon, Saskatchewan, Canada
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