Corporate Training and Bespoke/Tailored Courses for:
Customer Service
Based in United States
Total 50 corporate training course(s) available.
Customer Service
Course Format: On-Site/In-House
Trainer: Lorman Education Services
Learn great customer service skills to help you in today’s competitive business world.
Take the headaches out of customer service training �we’ll come to you and teach you everything you need to know. Today’s economy demands excellent customer service, because happy customers translate into healthy bottom lines.
Increase your customer satisfaction by contacting us today to set up this ......
Office Location: Milwaukee, Wisconsin, United States
Use Customer Service to Turn Transactions into Relationships
Course Format: On-Site/In-House
Trainer: Eide Bailly LLP
Who should attend?
Managers as well as the team that deal directly with customers & clients.
- Identify current customer needs and anticipate customer expectations
- Use our proven process for defusing angry customers and hotheads quickly
- Turn complaining customers into company advocates
- Think on your feet and find creative solutions
- Listen for understanding and demonstrate em......
Office Location: Aberdeen, Boise, Denver, Dubuque, Fargo, Minneapolis, Oklahoma City, Phoenix, Sioux Falls, Tulsa, United States
Selling Through Stellar Service
Course Format: On-Site/In-House
Trainer: AchieveGlobal
This workshop provides your employees with a proven needs satisfaction selling process. The training uses language and context appropriate for those who often feel that they’re not really salespeople. The skills help organizations to both save money by solving problems better and faster, and to make money through cross-selling and up-selling. Incremental—skills, knowledge and attitudes tha......
Office Location: Chicago, Dallas, Huntington Beach, New York, Salt Lake City, San Francisco, Tampa, United States
Creating Stellar Customer Relations
Course Format: On-Site/In-House
Trainer: AchieveGlobal
This workshop provides skills for developing the service mindset and behaviors that create customer loyalty, even after service failures. Foundational �core skills, knowledge and attitudes every individual should have.
Audience: All employees
Length: 2-day workshop or available as individual modules
...
Office Location: Chicago, Dallas, Huntington Beach, New York, Salt Lake City, San Francisco, Tampa, United States
Coaching for Stellar Service
Course Format: On-Site/In-House
Trainer: AchieveGlobal
Develop empowerment, feedback, and performance recognition skills in the context of foundational service concepts from a service coach’s perspective. Supportive â€?skills, knowledge, and attitudes that help coaches develop the desired behaviors in individuals.
Audience: Service coaches
Length: 2-day workshop or available as individual modules
...
Office Location: Chicago, Dallas, Huntington Beach, New York, Salt Lake City, San Francisco, Tampa, United States
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