Excel
Based in United Kingdom

Providing Excellent Customer Service
Course Format: On-Site/In-House
Trainer: Track Training Services (UK) Ltd.
Learning Objectives: By the end of the workshop delegates will be able to - Be aware of their customer’s needs and wants. Achieve good customer service using clear, positive, assertive communication. Work towards a solution with the customer. Create rapport with the customer. Maintain the customer relationship. Contents: Delegate and tutor introductions. Review of course obj......
Office Location: Gnosall, Staffordshire, United Kingdom
 

Creating Excellent Customer Service
Course Format: On-Site/In-House
Trainer: Track Training Services (UK) Ltd.
If your organisation does not have a unique service/product to sell ( and 99.9% don’t ) then the ONE thing that makes a real difference is the quality of your Customer Service. Find out how to get it right - from those who know how do it right. We will assist you in the following key areas of Excellent Customer Service: overcoming resistance to change gaining commitment and des......
Office Location: Gnosall, Staffordshire, United Kingdom
 

Excel
Course Format: On-Site/In-House
Trainer: Just I.T.
We offer Microsoft Excel courses in both 2003 and the new 2007 suite of Microsoft desktop applications....
Office Location: London, United Kingdom
 

excel 2007 level 3
Course Format: TBA (Public/Open Enrollment or In-House)
Trainer: qa ltd.
your training in and use of microsoft® office excel® 2007 has provided you with a solid foundation in the basic and intermediate skills for working in excel. you have used excel to perform tasks such as running calculations on data and sorting and filtering numeric data. in this course, you will extend your knowledge into some of the more specialized and advanced capabilities of excel by automa......
Training Center: aberdeen, birmingham, bristol, edinburgh, exeter, glasgow, leeds, london, manchester, slough, united kingdom
 

excel 2007 level 2
Course Format: TBA (Public/Open Enrollment or In-House)
Trainer: qa ltd.
in microsoft® office excel® 2007: level 1, you created, edited, formatted, and printed basic spreadsheets. you now have a need to streamline repetitive tasks and display spreadsheet data in more visually effective ways. in this course, you will use microsoft office excel 2007 to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas. prerequisites creat......
Training Center: aberdeen, birmingham, bristol, edinburgh, exeter, glasgow, leeds, london, manchester, slough, united kingdom
 

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