ITIL
Based in United Kingdom

ITIL V3 Foundations
Course Format: On-Site/In-House
Trainer: IRM UK Strategic IT Training LTD
IT organizations are faced with a rapidly evolving environment coupled with a more headcount-constrained staff, where standardization on optimal systems and procedures is a critical success factor. The Information Technology Infrastructure Library (ITIL®) is a set of best practices that may be used to deliver high quality IT services. ITIL®’s body of knowledge represent the consensus deriv......
Office Location: London, United Kingdom
 

ITIL Foundation
Course Format: On-Site/In-House
Trainer: Just I.T.
ITIL has now been refocused from the alignment of IT with business strategy to the management of the lifecycle of the services IT provides. There is now a key emphasis on the importance of creating business value, rather than just the execution of processes. This as achieved through: Service Strategy - focuses on the identification of market opportunities for which services could be develop......
Office Location: London, United Kingdom
 

ITIL Service Management
Course Format: On-Site/In-House
Trainer: Global Knowledge UK
This three-day course provides IT Managers and Practitioners with a practical understanding of IT Service Management, the underpinning core ITIL® Service Delivery and Service Support Processes and implementation guidance. It also prepares delegates for the Foundation Certificate Examination. The course is assignment based, with a strong emphasis on practical coursework. It is based upon the ......
Office Location: Coventry, Edinburgh, Glasgow, London, Manchester, Wakefield, Wokingham, Windsor, United Kingdom
 

ITIL Service Management in Action
Course Format: On-Site/In-House
Trainer: Global Knowledge UK
This 1-day innovative business simulation course provides delegates with practical experience of aligning business and technology processes. During a lively and energetic day, teams of delegates ’manage their own business�and experience for themselves how improved processes result in improved business profitability...
Office Location: Coventry, Edinburgh, Glasgow, London, Manchester, Wakefield, Wokingham, Windsor, United Kingdom
 

ITILv3
Course Format: On-Site/In-House
Trainer: Global Knowledge UK
This one-day course provides a general introduction to IT Service Management and how it can contribute to Business/IT alignment....
Office Location: Coventry, Edinburgh, Glasgow, London, Manchester, Wakefield, Wokingham, Windsor, United Kingdom
 

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