Microsoft CRM 3.0 Customisation

QA Ltd.
Aberdeen, Birmingham, Bristol, Edinburgh, Exeter, Glasgow, Leeds, London, Manchester, Slough, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This three-day instructor-led course provides students with the knowledge and skills to plan, develop, and apply Microsoft CRM 3.0 Customizations. The course focuses on using Microsoft CRM 3.0 Customization tools and the Microsoft CRM 3.0 Client Programming Guide.

Prerequisites
This course is intended for Microsoft CRM Implementation Consultants and System Administrators who understand how to use Microsoft CRM. Participants will be working with customizations developed in JScript and XML, but are not expected to be experienced programmers.

Before attending this course, students must have working Knowledge of how to use Microsoft CRM 3.0.

It is recommended, but not required, that students have completed Microsoft CRM applications training. In addition, it is recommended, but not required, that students have experience working with : Relational Databases, Web development, JavaScript (JScript), DHTML and XML.

After completing this course, students should understand
Plan Customizations for a Microsoft CRM Implementation
Apply Form Customizations using the Microsoft CRM Customization Tools
Plan, create, and configure Custom Entities in Microsoft CRM
Plan, create, configure, and maintain Workflow Rules and Sales Processes
Understand how client-side scripts are used on Form and Field events in Microsoft CRM
Use IFrame to integrate other applications
Add custom menus, navigation items and buttons to Microsoft CRM
Customize the Microsoft CRM Navigation Pane
Recognize opportunities to extend Microsoft CRM
Locate ISV solutions
Create and Customize Microsoft CRM Reports using SQL Server 2000 Reporting Services
Leads to examination
CRM 30-422 �Microsoft Dynamics CRM 3.0 Customization Certification Exam

Course Outline
Microsoft CRM Customisation
Basic Customisations
Custom Entities
WorkFlow
Application Event Programming
Application Integration
Report Customisation
...''

Elements of this syllabus are subject to change.

Phone:0844 871 2080

School Address:

TEL: 0844 871 2080
E-mail us: info@qa.com

Jobs & Resumes: Aberdeen, Birmingham, Bristol, Edinburgh, Exeter, Glasgow, Leeds, London, Manchester, Slough
Houses & Roommates: Aberdeen, Birmingham, Bristol, Edinburgh, Exeter, Glasgow, Leeds, London, Manchester, Slough
Travel Agencies: Birmingham, Bristol, Edinburgh, Leeds, London, Manchester,

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