EXIN ISO20000 Service Quality Management Foundation

Global Knowledge UK
Coventry, Edinburgh, Glasgow, London, Manchester, Wakefield, Wokingham, Windsor, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This training provides delegates with a good understanding of Quality Management, within the context of ISO/IEC 20000, the International Standard for IT Service Management more commonly known as ISO20000. This Accredited course also prepares delegates for the industry recognised EXIN Service Quality Management Foundation Certificate.

Pre-Requisites

Students attending this course must hold the ITIL® Foundation Certificate. ...''

Elements of this syllabus are subject to change.

Phone:+44 (0) 1189 777766

School Address:

Global Knowledge UK, Mulberry Business Park, Fishponds Rd, Wokingham, RG41 2GY. United Kingdom

Jobs & Resumes: Coventry, Edinburgh, Glasgow, London, Manchester, Wakefield, Wokingham, Windsor
Houses & Roommates: Coventry, Edinburgh, Glasgow, London, Manchester, Wakefield, Wokingham, Windsor
Travel Agencies: Edinburgh, London, Manchester,

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