itSMF ISO20000 for Consultants

Global Knowledge UK
Coventry, Edinburgh, Glasgow, London, Manchester, Wakefield, Wokingham, Windsor, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' This training provides delegates with a comprehensive understanding of ISO/IEC 20000, the International Standard for IT Service Management (also known as ISO20000), and the associated itSMF Certification process.

This Accredited course also prepares delegates for the industry recognised itSMF ISO20000 Consultant Certificate.

Pre-Requisites

Delegates should have at least five years of relevant IT experience and at least three years Service Management experience.
Delegates must have attained, at minimum, the ISEB/EXIN Foundation Certificate in IT Service Management ...''

Elements of this syllabus are subject to change.

Phone:+44 (0) 1189 777766

School Address:

Global Knowledge UK, Mulberry Business Park, Fishponds Rd, Wokingham, RG41 2GY. United Kingdom

Jobs & Resumes: Coventry, Edinburgh, Glasgow, London, Manchester, Wakefield, Wokingham, Windsor
Houses & Roommates: Coventry, Edinburgh, Glasgow, London, Manchester, Wakefield, Wokingham, Windsor
Travel Agencies: Edinburgh, London, Manchester,

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