Training Course:Communication and Negotiation SkillsSchool/Trainer:Global Knowledge UK
Coventry, Edinburgh, Glasgow, London, Manchester, Wakefield, Wokingham, Windsor, United Kingdom
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' Understand the importance of interpersonal communications and sharpen your negotiation skills.
A study of verbal and nonverbal communication techniques will start your skills building and get you on your way to communicating clearly and directly. Learn the consequences of poor communication and how to avoid it through open communication and fixing communication breakdowns. A study of active listening, tailoring your discussion to the audience, and being aware of your body language, will help you learn to engage effectively with others. You’ll understand how to set clear expectations and manage language and cultural barriers with local and remote teams.
The second half of the course delves into the intricacies of negotiation. Learn how to plan your negotiations and become familiar with best practices. Develop strategies to counter dirty tricks and games, negotiate "no" with your boss, and manage team negotiations. Learn strategies that will help you get past impasses and deadlocks.
The featured role-playing exercises allow you to practice applying the skills you’ve gained in the course.
Pre-Requisites
Project Management Essentials
IT Project Management
Applied Project Management
Management and Leadership Skills for New Managers
...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.globalknowledge.co.uk/
Phone:+44 (0) 1189 777766
School Address:
Global Knowledge UK, Mulberry Business Park, Fishponds Rd, Wokingham, RG41 2GY. United Kingdom
Jobs & Resumes: Coventry, Edinburgh, Glasgow, London, Manchester, Wakefield, Wokingham, Windsor
Houses & Roommates: Coventry, Edinburgh, Glasgow, London, Manchester, Wakefield, Wokingham, Windsor
Travel Agencies: Edinburgh, London, Manchester,
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