Effective Technical Communication

Global Knowledge Canada
Calgary, Edmonton, Halifax, Montreal, Ottawa, Quebec City, Toronto, Vancouver, Winnipeg, Canada

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Learn best practices for authoring effective documents and composing your communications with clarity, relevance, and precision. In this course, you will learn how to prepare documents that clearly and concisely convey technical information to both technical and non-technical audiences. Discover your writing style and develop a plan to help you overcome writer’s block. Analyze your audience and tailor your writing accordingly. Learn the five Cs of writing-correctness, clarity, conciseness, coherence, and control-and how to apply them to your own writing. You will also learn how to copyedit documents written by you and others.

What You’ll Learn


Define what is technical writing
Analyze audiences
Discover the five Cs of writing
Learn best practices for communicating up and down the organizational structure
Prepare various forms of written documentation
Structure and compose communications for clarity, relevance, and precision
Course Outline


1. Technical Writing Foundations
a. What are Technical Communications?
b. Technical Writing vs. Business Writing
c. The History of Technical Communications
d. Types of Technical Communications
e. Role of the Technical Communicator
2. Your Writing Style
a. Your Writing Style
b. Your Writing Approach
3. The Communication Loop
a. Sending the Message
b. Receiving the Message
c. Barriers and Filters
4. Getting Started
Set Up for Success
Define Your Objective
Identifying Your Team
Making Your Team Effective
Understand Your Audience
Types of Audiences
Identifying the Audience
Identify the Right Communication Method
Message Formats
Time-Value of Formats
5. The Writing Process
Create a Plan
Understand Every Task That Needs to Get Done
Assign Tasks
Develop the Timeline
Write the Purpose Statement
Brainstorming and the Sticky-Note Technique
Outline the Document
Tips for the "Write" Stuff
Dealing with Writer’s Block
6. The Five Cs of Communication
The Five Cs
Clarity
Communicating Ideas Clearly Using Paragraphs
Avoiding Ambiguous Pronoun References
Moving Misplaced Modifiers
Avoiding Nominalizations and Adjectivizations
Using Active and Passive Voice
Writing in Plain English
Conciseness
Correctness
Punctuation
Citations
Coherence
Completeness
7. Visual Cues
White Space
Fonts and Text Layout
Headings
Bulleted and Numbered Lists
Tables and Figures
8. Oral Communications
Why a Presentation?
Best Practices for Effective Presentations
Guidelines for Writing Presentations
Format the Presentation Slides
Deliver Effective Presentations
...''

Elements of this syllabus are subject to change.

Phone:1-800-COURSES

School Address:

Global Knowledge - Canada
535 Legget Drive
Suite 200
Kanata, ON K2K 3B8 Canada



Jobs & Resumes: Calgary, Edmonton, Halifax, Montreal, Ottawa, Quebec City, Toronto, Vancouver, Winnipeg
Houses & Roommates: Calgary, Edmonton, Halifax, Montreal, Ottawa, Quebec City, Toronto, Vancouver, Winnipeg
Travel Agencies: Calgary, Montreal, Ottawa, Toronto, Vancouver, Winnipeg

Search other schools for Effective Technical Communication training resources.

Cisco Unified Communications Manager v7.0
Interconnecting Cisco Network Devices
CCDA
building scalable cisco internetworks v3.0
building cisco multilayer switched networks v3.0
MBA
management and leadership skills
Successful Workplace Communication
Communication and Negotiation Skills
Six Sigma Master Black Belt Certification
six sigma black belt certification
Six Sigma Jumpstart
Six Sigma Green Belt Certification
writing effective requirements
requirements development and management
CBAP Exam Prep
Implementing a SQL Server 2008 Database

Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
 

Tips: In most cases you will get a unique submit code along with your each posting on this website. Please provide it as well as the message title if you want any assistance for editing/removal.