writing effective requirements

global knowledge canada
calgary, edmonton, halifax, montreal, ottawa, quebec city, toronto, vancouver, winnipeg, canada

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' successful projects are built on the foundation of well-written requirements. in fact, many problems of challenged and failed projects can be traced back to requirements issues. in this course, you’ll learn to document requirements clearly, effectively, and appropriately toa solid foundation for project success.

you will learn to identify your audience, determine their requirements, and provide them with adequate and appropriate information.

you’ll learn the technical writing techniques that apply directly to writing requirements documents, and you’ll learn to apply the five cs of writing-correct, clear, concise, comprehensive, and cohesive-to writing requirements. you will use lists, tables, and graphs to structure requirements information for clarity. and you will use white space, information chunking, and headings to improve readability.

in this course, you will learn the difference between validation and verification, and you’ll survey the various verification and validation techniques. you will learn to select the appropriate technique for each situation and apply it to ensure your requirements’ effectiveness.
this course covers the "requirements documentation" knowledge area of the business analysis body of knowledge (babok).

what you’ll learn


identify the various types of requirements
define each project member’s role in requirements activities
distinguish between good and bad requirements
understand the requirements needs of each project member, including:
information needed and level of detail
business vs. technical point of view
need for formality
document functional requirements, quality of service requirements, and assumptions and constraints
apply good technical writing principles to writing requirements, including:
the five cs of technical writing
structuring techniques such as lists, tables, models, and graphics
formatting techniques such as white space, fonts, and headings
distinguish between validation and verification
ensure that the requirements are valid
verify that the requirements are effective
hands-on exercises
identify requirements phases in a generic product life cycle
identify requirements stakeholders
evaluate the effectiveness of requirements statements
identify the needs of requirements stakeholders
classify customer requirements
identify missing requirements
find violations of the five cs in the customer requirements
identify where to use lists and graphics
identify where to use formatting techniques
hold a formal requirements review meeting
course outline


1. the context for writing requirements
requirements & types of requirements
requirements in the product life cycle
project roles and requirements
the role of the business analyst (ba)
2. what makes requirements effective?
attributes of effective requirements
audiences of the requirements and the audiences’ needs
level of detail
business vs. technical point of view
need for formality
3. requirements audiences and their needs
specific needs of business stakeholders and management
specific needs of subject matter experts (sme)
specific needs of the technical team (developers, testers, etc.)
4. effective requirements information
functional requirements
quality of service (qos) requirements
assumptions and constraints
5. technical writing principles for requirements
the 5 cs
bulleted and numbered lists
tables and graphs
models and other graphics
using white space and fonts
chunking requirements information and the use of headings
6. requirements verification and validation
validation vs. verification
goals and participants in verification activities
goals and participants in validation activities
holding formal review sessions
...''

Elements of this syllabus are subject to change.

Phone:1-800-courses

School Address:

global knowledge - canada
535 legget drive
suite 200
kanata, on k2k 3b8 canada



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