Training Course:ITIL Service LifecycleSchool/Trainer:Global Knowledge Canada
Calgary, Edmonton, Halifax, Montreal, Ottawa, Quebec City, Toronto, Vancouver, Winnipeg, Canada
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the Service Operation phase of the Service Lifecycle. You’ll focus on Service Operation purpose, principles, processes, activities, functions, enabling technology, and implementation considerations. This course uses an engaging case study-based approach to learning the core disciplines of the ITIL best practices, and it positions you to successfully complete the associated exam. You will be able to take the exam online after completing this course and submitting the necessary paperwork to an exam coordinator.
The main process focus areas of this course include:
Incident Management
Problem Management
Request Fulfillment and Access Management
The main function focus areas of this course include:
Service Desk
Technical Management
IT Operations Management
Application Management ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.globalknowledge.ca/
Phone:1-800-COURSES
School Address:
Global Knowledge - Canada
535 Legget Drive
Suite 200
Kanata, ON K2K 3B8 Canada
Jobs & Resumes: Calgary, Edmonton, Halifax, Montreal, Ottawa, Quebec City, Toronto, Vancouver, Winnipeg
Houses & Roommates: Calgary, Edmonton, Halifax, Montreal, Ottawa, Quebec City, Toronto, Vancouver, Winnipeg
Travel Agencies: Calgary, Montreal, Ottawa, Toronto, Vancouver, Winnipeg
Search other schools for ITIL Service Lifecycle training resources.
Other training courses offered by Global Knowledge Canada:
Foundstone Ultimate Hacking: Expert
Foundstone Ultimate Web Hacking
Implementing Cisco IOS Network Security
Implementing Cisco Intrusion Prevention System v6.0
Cisco Security Monitoring, Analysis, and Response System v3.0
Securing Networks with ASA Advanced
Securing Networks with ASA Fundamentals
Red Hat Enterprise Linux Security
ITIL Service Capability
ITIL v3 Foundation Exam Prep
ITIL v2-to-v3 Foundation Bridge Exam Prep
ITIL v2-to-v3 Service Manager Bridge Exam Prep
ITIL v2 Foundation Exam Prep
ITIL v2 Practitioner
Define and Value IT Services
measure and justify it services
COBIT Foundation Exam Prep
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
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