Training Course:ITIL v2 PractitionerSchool/Trainer:Global Knowledge Canada
Calgary, Edmonton, Halifax, Montreal, Ottawa, Quebec City, Toronto, Vancouver, Winnipeg, Canada
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' In this course, you’ll learn to implement and manage the processes involved in delivering quality service at a justifiable cost to both the internal IT organization and to the customer. Learn planning, implementation, and continuous service improvement techniques specific to the Service Level Management and Financial Management processes. Unique to the clustered nature of this course, you’ll be guided through the holistic interactions of the Agree and Define processes. ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.globalknowledge.ca/
Phone:1-800-COURSES
School Address:
Global Knowledge - Canada
535 Legget Drive
Suite 200
Kanata, ON K2K 3B8 Canada
Jobs & Resumes: Calgary, Edmonton, Halifax, Montreal, Ottawa, Quebec City, Toronto, Vancouver, Winnipeg
Houses & Roommates: Calgary, Edmonton, Halifax, Montreal, Ottawa, Quebec City, Toronto, Vancouver, Winnipeg
Travel Agencies: Calgary, Montreal, Ottawa, Toronto, Vancouver, Winnipeg
Search other schools for ITIL v2 Practitioner training resources.
Other training courses offered by Global Knowledge Canada:
Securing Networks with ASA Fundamentals
Red Hat Enterprise Linux Security
ITIL Service Capability
ITIL Service Lifecycle
ITIL v3 Foundation Exam Prep
ITIL v2-to-v3 Foundation Bridge Exam Prep
ITIL v2-to-v3 Service Manager Bridge Exam Prep
ITIL v2 Foundation Exam Prep
Define and Value IT Services
measure and justify it services
COBIT Foundation Exam Prep
Enterprise Virtualization Using Microsoft Hyper-V
sharepoint server 2007
Configuring Microsoft Office Communications Server 2007 Prep
Microsoft Exchange Server 2007
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
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