IT Project Management

Global Knowledge Canada
Calgary, Edmonton, Halifax, Montreal, Ottawa, Quebec City, Toronto, Vancouver, Winnipeg, Canada

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' We used our years of experience training IT professionals to develop a course uniquely suited to the needs of the IT professional. Students of this project management training course report major improvements in project estimation, increased credibility with their customers, effective risk management, better control over scope creep, and an overall satisfaction with the positive impact on their company’s operations.

Learn the fundamentals and best practices of project management methodology as applied to IT initiatives, and practice and master the skills you need to deliver IT projects on time, within budget, and to specification. Examine all aspects of IT projects, including hardware, software, vendor relationships, communicating with different audiences, and working with local and remote teams. Learn to determine project scope, set and manage stakeholder expectations, identify and manage IT risks, and meet quality standards. Learn how to overcome the most common pitfalls of IT project success.

Students pursuing college credit recommendation or continuing education units must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end of-class, multiple-choice assessment.

Hands-On Exercises
Create Business Case
Establish Project Mini-Charter
Develop Work Breakdown Structure
Create Network Diagram and Critical Path
Estimate Schedule and Budget
Establish Risk Management Plan and Matrix
Manage Change Control
Create Final Project Report
What You’ll Learn


Examine the IT project life cycle
Understand project management methodologies
Build an IT project business case, schedule, and budget
Procure human and capital resources
Identify, assess, and manage risk
Establish quality metrics
Monitor project progress
Course Outline


1. IT Project Failure and Success
Reasons for IT Project Failure
Reasons for IT Project Success
How to Plan for IT Project Success
IT Projects: What Makes Them Different?
2. Project Management Foundation
Project Management Institute’s (PMI) framework
Project Management Basics
Project Management Life Cycle
Project Management Knowledge Areas
Triple Constraints of Project Management
Types of Project Organizations
3. Project Initiation
Project Selection and Prioritization
Business Case Development
Stakeholder Analysis
Project Charter
Project Objectives
Constraints and Assumptions
4. Project Scope Definition
Scope Statement
Requirements: Defining and Gathering
Work Breakdown Structure
5. Time Management and Scheduling
Activity Definition
Activity Sequencing
Estimating Activity Duration
Network Diagramming
Critical Path
6. Resource Planning
Identify Required Project Resources
Roles and Responsibilities
Resource Assignment Matrix
Staffing Management
Resource Constraints
7. Cost Management and Control
Cost Estimating Techniques
Types of Estimates
Typical IT Expenditures
Controlling and Managing Costs
Earned Value Analysis
8. Communications Management
Manage Stakeholder Expectations
Considerations for Effective Communication
Communication Management Plan
Project Status Report
9. Project Risk Management
Risk Sources for the IT Project
Stakeholder Risk Tolerance
Risk Identification
Risk Ranking
Risk Triggers
Risk Response Strategies
10. Procurement and Sourcing
Build or Buy
Sourcing Management
Procurement Life Cycle
Procurement Documents
Contract Types and Requirements
11. Project Management Methodologies
Stage-Gate
Organizational Project Management Maturity Model
Critical Chain
IT Project Management Methodologies
12. Controlling and Managing Change
Change Control Framework
Integrated Change Control
Change Control Process
Change Control Tools
13. Quality Assurance and Control
Creating Project Quality
Quality Management Theories
Quality Tools and Techniques
IT Project Testing
14. Phase and Project Closure
Contract Closeout
Administrative Closure
Lessons Learned
Phase and Project Reports
...''

Elements of this syllabus are subject to change.

Phone:1-800-COURSES

School Address:

Global Knowledge - Canada
535 Legget Drive
Suite 200
Kanata, ON K2K 3B8 Canada



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