Public Speaking

Global Knowledge - United States
Arlington, Atlanta, Chicago, Dallas, Morristown, New York City, San Jose, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' According to Plato, "Wise men talk because they have something to say; fools, because they have to say something."

Having something to say is the first step in becoming a great public speaker. To effectively engage your audience, you must also know your purpose for speaking and their purpose for listening. Only then can you connect with them-one of the most important aspects of public speaking-and determine which tools and techniques will deliver your message in an accurate, clear, concise, yet engaging manner.

In this short course, you’ll explore those tools and techniques as you learn to plan and prepare your presentation. Discover aspects of proper design and use of visual aids, examine the effective use of verbal and nonverbal skills, and learn techniques to hone your presentation style.

What You’ll Learn


How to read, understand, and hold the attention of an audience
Best practices for verbal and non-verbal communication
Methods of influence available to the public speaker
How to deal with fear, nerves, and the physical aspects of public speaking
Tips for relaxation while speaking
How to acquire confidence and slay the mental dragon
Communication basics and "not so basics"
Techniques to improve your communication impact
How to handle questions
What to do when things go wrong
Course Outline


1. Outstanding Speakers and What Makes Them Outstanding
2. The Audience
Types of audiences
Planning for your audience
Features of the venue
Time of day
How to read an audience and hold audience members’ attention
Is the audience listening? What are they hearing? Are they hearing what you want them to? (emotion vs. logic)
Factors affecting audience focus and concentration
Relating to the specifics of your audience
How to earn the trust and confidence of the audience
Beauty is in the eye of the beholder: Quality as judged by the audience
3. Listening
Listening? But I’m the one speaking....
Listening with your ears
The importance of listening with your eyes and using all of your senses together
4. The Connection
Making the connection with your audience
The importance of building trust and rapport
Tips for "drawing them in"
5. Influence and Persuasion in Public Speaking
Usefulness of persuasion
Persuasion strategies
Using metaphors and storytelling
Methods of influence available to the public speaker
The value of keeping it positive
6. Communication Basics and "Not So Basics"
Communication model
Obstacles to communication
Verbal and nonverbal communication
The importance of empathetic public speaking
Goals and objectives vs. content
Message formats
The use of humor
When, why, and how to use it
When, why, and how NOT to use it
7. Delivering Your Message (Considerations, Confidence, Discipline, and Interaction)
Preparing the content
The importance of preparation and practice
Rehearsal techniques
Presenting a positive image
Benefits of presenting a positive image
Creating a positive first impression
Appropriate and inappropriate movements and gestures
Using your voice appropriately
Starting strong, delivering with excellence, and ending strong
Controlling the presentation environment
How to deal with fear, nerves, anxiety, and the physical aspects of public speaking
Creating your own emotions
Anxiety control techniques
Tips for relaxation while speaking
How to acquire confidence and slay the mental dragon
Projecting your confidence, power, and authority
The use of silence and the "magic pause"
Keys to effective pacing
The use of passion and the importance of making it personal (even in business-especially in business!)
The art and importance of storytelling in public speaking, especially in a business setting
Planned spontaneity
Handling questions
What to do with the heckler
8. Dealing with Questions During Your Presentation
Making appropriate use of questions
Handling the question-and-answer phase of a presentation scenario
Asking questions to elicit a desired response from an audience
Taking questions from an audience in a given scenario
9. Effective and Not-So-Effective Use of Slides, Visual Aids, and Speaker’s Notes
The benefits and effective use of visual aids
Computer-aided slides can enhance a presentation
When visual aids become a distraction
Death by PowerPoint, bullets, and TMI on the slides
Make your point!
Use the right tool
Associating types of visual aids with specific uses
10. What To Do When Things Go Wrong (And They Will)
This is a virtual short course, specially designed to give you a quick, convenient way to earn PMI PDUs or concentrate on a specialized topic. This course is also part of our PMP Renewal Subscription program
...''

Elements of this syllabus are subject to change.

Phone:1-800-COURSES

School Address:

9000 Regency Parkway, Suite 500
Cary, North Carolina 27518 USA

Jobs & Resumes: Arlington, Atlanta, Chicago, Dallas, Morristown, New York City, San Jose
Houses & Roommates: Arlington, Atlanta, Chicago, Dallas, Morristown, New York City, San Jose
Travel Agencies: Atlanta, Chicago, Dallas, New York City, San Jose

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