Training Course:Handling Emotions Under Pressure WorkshopSchool/Trainer:UHM Outreach College
Honolulu, Hawaii, United States
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' In high-pressure work environments, emotions are bound to erupt. When you are able to deal with the emotions and move the discussion forward, a solution is more likely to occur. Gain a process for handling the emotions in daily work situations. Learn to remain calm and objective, to recover quickly and to help others do the same, and to take charge in difficult circumstances to keep the discussion moving forward.
Learning Objectives
By the end of this workshop, participants are able to:
Explain why emotions are normal, and can even be helpful, in work situations.
Identify situations in which emotional behavior is inhibiting productive discussion.
Explain why the ability to maintain composure at work, or to regain it quickly, is an important skill.
Identify ways to manage their own reactions to the emotional behavior to others.
Use appropriate techniques to diffuse emotional behavior when it hinders progress in a work discussion.
...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.outreach.hawaii.edu/
Phone:(808) 956-5666
School Address:
Outreach College
University of Hawai‘i at Mānoa
2440 Campus Road, Box 447
Honolulu, HI 96822 USA
Jobs & Resumes: Honolulu
Houses & Roommates: Honolulu
Travel Agencies: Honolulu
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