Process Mapping

UHM Outreach College
Honolulu, Hawaii, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Any organization is a collection of processes, the natural business activities that produce value, serve customers, and generate income. Managing these processes is the key to the success of your organization.

Reduce inefficiency and waste and increase productivity, competitive advantage, and profits through process mapping, a simple yet powerful method of looking beyond functional activities and rediscovering your core processes. Process maps enable you to peel away the complexity of your organizational structure—and internal politics—and focus on the processes that are the heart of your business.

Who can benefit most from this seminar?

President, vice president, COO or senior executive
Mid- or upper-level manager of administration, operations, or manufacturing
Director/coordinator of TQM, CQI or team-based improvement
Member of a process reengineering team
Anyone actively involved in your organization`s quality improvement efforts

This practical, hands-on seminar provides the tools you need to analyze how your organization operates, identify opportunities for dramatic improvement, and implement process changes that have immediate impact on quality, customer service, productivity, and financial performance. Armed with a thorough understanding of the inputs, outputs, and interrelationships of each process, you and your organization can:

Understand how processes interact in a system;
Locate process flaws that are creating systemic problems;
Evaluate which activities add value for the customer;
Mobilize teams to streamline and improve processes;
Identify processes that need to be reengineered.

Properly used, process maps can change your organization`s entire approach to process improvement and business management... and greatly reduce the cost of your operations by eliminating as much as 50% of the steps in most processes, as well as the root causes of systemic quality problems.
...''

Elements of this syllabus are subject to change.

Phone:(808) 956-5666

School Address:

Outreach College
University of Hawai‘i at Mānoa
2440 Campus Road, Box 447
Honolulu, HI 96822 USA

Jobs & Resumes: Honolulu
Houses & Roommates: Honolulu
Travel Agencies: Honolulu

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