IP Telephony Express Deployment (IPTX)

Convergent Communications, Inc.
Silver Spring, MD, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' IP Telephony Express Deployment teaches the Cisco Call Manager Express (CME) and Cisco Unity Express (CUE) architecture, components, functionality and features. Students will also learn Voice over IP and Quality of Service technologies and apply them to Cisco CME/CUE environment.

Students are provided the knowledge necessary to plan, design, implement, and operate Call Manager Express (CME) and Cisco Unity Express (CUE). The necessary telephony components and devices that make up IP telephony solutions are discussed. Gateways and route plans are covered in depth.

Additionally, extensive hands-on laboratory exercises are utilized to challenge the student to install, configure, and monitor an integrated CME/CUE voice solution


.


Course Objectives

After completing this course the student should be able to:

Identify the components of the Cisco IPT Express solutions and technologies
Provision, plan, and implement a Call Manager Express/Unity Express environment
Explain the technical features and functionality available on Cisco IP telephones in a Call Manager Express environment
Configure integration CME with other CallManager deployments.
Enable communication with Cisco Unity voicemail as well as legacy solutions
Gain the Knowledge necessary to pass the CallManager Express Exam (CME 644-141)

Prerequisites

CCNA or equivalent. A working knowledge of LANs, WANs, and IP switching and routing is essential
Knowledge of the hows and whys of the traditional PSTN operations and technologies


Course Outline

Module 1 - Introducing Cisco Call Manager Express
Overview of Cisco CME/CUE
Cisco CME/CUE Positioning Strategies
Module 2 - Introducing Voice over IP
The Differences between Traditional Telephony and VoIP
Challenges and Solutions
Cisco CME Voice Packet Handling Methods
Module 3 - Configuring Cisco CME
Cisco CME Features and Functionality
Cisco CUE Features and Functionality
Ephone-dn and Ephone
Cisco CME Requirements and Restrictions
IP Phone Registration
Cisco CME Network Parameters
Initial Phone Setup
Downloading Files to IP Phones
Module 4 - Configuring PSTN Interfaces and Dial Peers
Analog Voice Interfaces
igital Voice Interfaces
Configuring Analog Voice Interfaces
Configuring Digital Voice Interfaces
Dial-peers
Call Setup and Digit Manipulation
ITU supplementary Services
Module 5 - Configuring Additional Cisco CME Features
Cisco CME GUI Features
Configuring Phone Features
TAPI Support for CCME
Configuring AA and MoH
Network Management for Cisco CME
Module 6 - Configuring CUE AA and Voice Mail
Configuring the AA
Configuring Users and Groups
Configuring Voice Mail
Module 7 - Configuring CUE Administration
CUE Installation
CUE Upgrade
Troubleshooting

Module 8 - Introducing IP Quality of Service
Quality of Service
Implementing IP QoS
The Differentiated Services Model
IP QoS Mechanisms
QoS Implementation Overview

Module 9 - Designing Cisco CME/CUE Networks
Deployment Scenarios and Design Considerations
Deploying Voice Mail with Cisco CME
Cisco CME with NAT/Cisco IOS Firewal
...''

Phone:301 565-0138 Ext 6027

School Address:

1110 Bonifant Street
Suite 400
Silver Spring, MD
United States - 20910
Phone : 301 565 0138
Fax : 301 565 8159

Jobs & Resumes: Silver Spring
Houses & Roommates: Silver Spring

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