Communication and Negotiation Skills (Certificate)

Global Knowledge Malaysia
Kuala Lumpur, Malaysia

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Understand the importance of interpersonal communications and sharpen your negotiation skills.
This course centers on interpersonal communications and the art of negotiation. In the first part of the course, you will learn how to communicate clearly and directly through a study of verbal and nonverbal techniques. Not only will you be able to recognize the consequences of poor communication, but you also learn how to ensure open communication and how to fix communication breakdowns. You’ll discover how to engage effectively with others through active listening, tailoring your discussion to the audience, and being aware of your body language. You will understand how to set clear expectations and manage language and cultural barriers with local and remote teams.

The second half of the course delves into the intricacies of negotiation. Learn how to plan your negotiations and what the best practices are to deal with tough negotiators. You’ll also develop strategies to counter and deal with dirty tricks and games, negotiate "nowith your boss, and plan and run team negotiations. You will also learn how to get past impasses and deadlocks.

Communication and Negotiation Skills features role-playing exercises, allowing you to use what you’ve learned to maximize your learning experience and prepare for real-life situations.
...''

Elements of this syllabus are subject to change.

Phone:+603 - 7726 2835

School Address:

S1, 2 Floor, Centrepoint, Lebuh Bandar Utama,
Bandar Utama, Petaling Jaya,
Selangor Darul Ehsan
MALAYSIA.
47800

Jobs & Resumes: Kuala Lumpur
Houses & Roommates: Kuala Lumpur
Travel Agencies: Kuala Lumpur

Search other schools for Communication and Negotiation Skills training resources.

PMP
IT Project Management
Project management
Applied Project Managent
People Skills for Project Managers
Management and Leadership Skills for New Managers
Business Skills for IT Professionals
ITIL Foundations Certification Boot Camp
ITIL Practitioner Certification Boot Camp
Migrating to IPv6
TCP/IP Networking
Understanding Network Fundamentals
Telecommunications Fundamentals

Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
 

Tips: Besides Acquiring latest course information by the search form, Students can also leave their study interests here and let schools callback.