Crisis Management

Sauder School of Business
Vancouver, BC, Canada

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Although we think of crises as rare occurrences, they are actually shockingly common. This course provides guidance in how to manage crises more effectively, and implement changes afterward to improve corporate response in the future.

Benefits of Attending

Attending this course will help you:

avoid preventable crises and mitigate the ones you can’t control
build an effective crisis management team and a proactive plan to help you through the chaos
recognize what initial response you should, and should not, make
evaluate your crisis management performance, once the dust has settled
assess damages to people and property
safeguard your stakeholder relationships and company reputation
learn from your experience and implement necessary changes
Course Content

Crisis risk assessment techniques
Crisis prevention and managing stakeholder relationships
Preparing for crises: diagnosing your vulnerabilities, training a spokesperson and crisis management team, developing a crisis management plan
Crisis recognition: assessing its scope, where to obtain necessary information on the fly, coping with problems in information processing
Crisis containment: initial response, guarding your reputation, contingency and business resumption planning
Post-crisis evaluation and action ...''

Elements of this syllabus are subject to change.

Phone:604-822-8500

School Address:

Sauder School of Business
University of British Columbia
2053 Main Mall
Vancouver, BC
Canada V6T 1Z2

Jobs & Resumes: Vancouver
Houses & Roommates: Vancouver
Travel Agencies: Vancouver

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