Negotiating Skills

New Horizons Malaysia
Kuala Lumpur, Kuantan, Penang, Petaling Jaya, Malaysia

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' In this course, students will perform the basic steps in a business negotiation.

Who Should Attend:
Business professionals who may or may not be in a supervisory position and want to learn negotiating skills.

At Course Completion:
Upon successful completion of this course, students will be able to: - prepare to negotiate in a business environment. - initiate negotiations and follow through on their results. - negotiate with your partner. - follow through on a completed business negotiation. - negotiate in unique business circumstances.


Outline: Top
Lesson 1: Preparing to Negotiate
Establish a Successful Mindset
Research the Other Party
Determine the Value of the Item Being Negotiated
Determine Where You’d Like Negotiations to Take Place
Establish Your Best- and Worst-Acceptable Outcomes
Research Your Best Alternative to a Negotiated Agreement (BATNA)

Top
Lesson 2: Initiating Negotiation: Establishing the Ground Rules
Establish Rapport
Establish Your Status
Choose the Communication Method for Negotiation
Establish the Rules of Engagement
Set a Timeline
Establish How Negotiation Results Will Be Communicated and Implemented

Lesson 3: Negotiating
Encourage the Other Party to Issue the First Proposal
Make the First Proposal
Counter the Offer or Proposal
Accept an Offer or Abort Negotiations
Work Through an Impasse


Lesson 4: Following Through
Evaluate the Success of the Negotiation
Follow Up on the Relationship


Lesson 5: Negotiating in Special Circumstances
Cross-Cultural Negotiation
Cross-Generational Negotiation
Negotiation with Supervisors and Subordinates
...''

Elements of this syllabus are subject to change.

Phone:+ 603-26946455

School Address:

3rd Floor, Wisma Thakurdas
Kuala Lumpur,16-1, Jalan Raja Laut 50350
Malaysia


Jobs & Resumes: Kuala Lumpur, Kuantan, Penang, Petaling Jaya
Houses & Roommates: Kuala Lumpur, Kuantan, Penang, Petaling Jaya
Travel Agencies: Kuala Lumpur,

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