Sales Skills

New Horizons Malaysia
Kuala Lumpur, Kuantan, Penang, Petaling Jaya, Malaysia

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Learn advanced sales strategies to improve sales and client relationships.

At Course Completion:
After completing the course, students will know how to: - Describe and implement the sales process, collaborate with clients, understand client’s decision-making practices, and define common sales terms. - Develop your professional character and manage yourself by establishing credibility and behaving professionally. - Handle clients by prospecting, making sales calls, networking, and helping clients find solutions to their problems. - Identify the client objections, create a sales presentation to influence their perceptions, and effectively respond to objections.


Outline: Top
Lesson 1: Sales fundamentals
The sales process
Understanding the sales process
Elements of selling
Collaborating with clients
Discussing decision-making practices
Understanding sales terms
Discussing sales terminology

Top
Lesson 2: Your professional self
Developing your character
Identifying beneficial personal characteristics
Identifying beneficial skills
Managing yourself
Establishing credibility
Behaving professionally


Lesson 3: Handling clients
Finding your clients
Prospecting for potential clients
Making successful sales calls
Discussing networking
Connecting with your clients
Discussing the importance of visibility and allies
Putting the client at ease
Finding solutions
Discussing the problem-solving process
Taking a proactive approach


Lesson 4: The sales presentation
Anticipating objections
Handling stalling and objections
Creating a sales presentation
Discussing the presentation
Identifying the characteristics of a good presentation
Identifying presentation elements
Responding to objections
Addressing objections
...''

Elements of this syllabus are subject to change.

Phone:+ 603-26946455

School Address:

3rd Floor, Wisma Thakurdas
Kuala Lumpur,16-1, Jalan Raja Laut 50350
Malaysia


Jobs & Resumes: Kuala Lumpur, Kuantan, Penang, Petaling Jaya
Houses & Roommates: Kuala Lumpur, Kuantan, Penang, Petaling Jaya
Travel Agencies: Kuala Lumpur,

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